We spent 4 nights at this hotel. Not fancy but very good for the price. Staff friendly and helpful. Great pool. Excellent free breakfast. There are stores and resturants a block or two away.
Deffinately have lunch or early dinner at the golf coarse 3-4 blocks away. Food was great and the price reasonable. It is less than 10 minute walk to the bus that will take you anywhere you want to go. We spent an additional 6 nights at the Hilton which is nicer but more money too. I would use this hotel for a nfew days to relax and see some sights before moving to a fancier place on the beach where I wanted to spend most of my time on the beach and around the hotel. It is a good value.

We needed a hotel when the airline botched our travel plans, which didn't include staying in Cancun. We picked HIE because it wasn't on the strip, and had free parking and breakfast.

They quoted us a high rate, but asked for and got it lower. Two couples (one with a child) and we got two rooms for $85 USD each. Rooms were comfortable, not luxurious, but clean and airy. Rooms have balcony, cable tv, and nice bathrooms. Local calls are free, too. Bathrooms are well equipped and updated.

The "concierge" in the lobby is a paid tour coordinator, and couldn't help us with anything at all of substance. But the front desk staff were great, and tried to help us with obtaining phone numbers and contacting the airport.

Power went out for several hours, but that was a local issue, not a hotel-specific one. The hotel had a generator up and running within minutes for lights and doors. We had flashlights (travel tip: going to Mexico? Take a MagLite!) so didn't need to avail ourselves of their candles and matches! Water continued running.

Breakfast was excellent. There were hot breakfast choices like Chilaquiles, refried beans, scrambled eggs, potatoes and bacon; as well as regular cold fare like cereals, yogurts, fruit, breads, etc. It was fabulous. All four adults were raving, and the kidlet certainly loved her breakfast!

Pool was clean and refreshing. Lots of loungers and space. Courtyard bar was okay, but a little slow and understocked.

The location requires cabs ($6 USD, to get to the strip), taking a bus, driving, or hopping on the free beach shuttle. We drove to the strip when we went out to eat, which took all of five minutes, including parking. Not a big deal. The hotel has a small "tiendita" that stocks water, snacks, souvenirs, and necessities. The lobby is beautiful, considering this is a HIE!

We found this hotel to be such a great deal and wonderful find that we came back on the night before we flew out of Cancun. It was, again, a good experience -- including another low rate.

If you want a reasonable spot to stay while in Cancun, away from the mayhem, try this hotel!

We arrived at the hotel around 9 pm, the guy at the reception was really very kind and friendly. He gave us all the needed info and arrange for a taxi when we asked for.
The hotel outside is very nice, there is a nice garden with swimming pool. The hotel is not really centrally located as you need to take a taxi to reach restaurant and bars. Room was fine, big enough and clean. The bathroom was old, tub was broken and seemed to be not really clean.
Breakfast was ok but there are better places very close at same price.

If you are going to Cancun, especially on business, this is not the place to stay. Wireless doesn't work very often. Location is not convenient to anything. Nothing really within walking distance. Either stay downtown or more into the hotel zone (Calling this zona hotela is a stretch).