We stayed AI for 2 weeks in Jan. 2005. According to the descriptions of the hotel it should be one of the most exclusive resorts in Cancun, but service and particularly the food don't correspond to this claim.
The rooms are clean and well equipped, the garden is beautiful, pool and beach are well tended. But half of the sunshades are defective because they are cavernous. Some of the sunloungers were broken and have not been repaired or exchanged. The staff partly tries to "earn" money where possible, e.g. altough we had AI a waitress demanded 3 US$ for a bottle of water at our first day.
The biggest blemish is the food: every day chicken, the same sort of fish, pasta, the same vegetable and fruit-mix. For breakfast they offerd every morning baked potatoes, scrambled eggs, bean mush and saucages. From time to time bread from the day before was warmed up. You have to pay attention that the drinks (also Coke and table water) consist half of crushed ice. All in all I can't recommend this hotel.
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