Had a pleasant stay at this quiet hotel off the strip. Staff was friendly and helpful. The hotel is very resort like with big windows where the sea breeze comes in. All you can eat with a big pool and free drinks!

Only downside was the timeshare sales pitch.

My husband and I spent 5 nights at the Blue Bay in early January. Because we booked the trip only 6 days prior to leaving, we found our choices were somewhat limited. We got a very good price through Apple Vacations, which included airfare, so decided to give the resort a try.

Let me first say that we had an exceptional experience at a different resort three years ago, so the bar was set high. This resort turned out to be a great disappointment in many regards. We had booked a "garden view" room. When we arrived, we asked if we could upgrade and were told there was nothing available. The front desk person checked us in and gave us one key. We asked for another and were told there was only one key for that room. We went to look at the room, and realized it was directly over the front door, a noisy spot when people are returning from the clubs late at night. When my husband sat down in the only chair in the room, a big puff of dust came out of the chair. I went back to the front desk and asked for a room with two keys. Suddenly, an ocean view, junior suite was available. The second room was lovely and clean, with a comfortable bed and a refrigerator.

The food was our biggest disappointment. We found the food at the buffet to be at best just okay, and as the week progressed, many items from earlier in the week were recycled into different dishes, with the meat getting more and more tough. Oysters was an odd experience. The service was fine, but the food was bizarre--instant mashed potatoes, sauces made from a Knorr-Swiss packet. The best meal we had was outside at the pasta restaurant in the evening, which was lovely.

We were unhappy about the tiered bracelet system. Because we booked online, we had blue bracelets, so could only get call liquor, which was awful--vodka that tasted like rubbing alcohol and gin that tasted like kerosene. We found this especially odd, given that their "top shelf" vodka was Schmirnoff, which we saw in a liquor store in Cancun for $6 a bottle! However, if we were sitting with people who had gold bracelets, we could get whatever we wanted, and some bartenders would overlook the blue bracelet if we put a dollar on the bar. We actually went into Cancun and bought liquor, so that we could have a decent drink in the evenings.

Because of the tier system, there was a whole section of the beach which was cordoned off for gold bracelet members. We spent a lot of time joking with people we met about feeling like second class citizens.

On the upside, the pool was adequate and the weather was lovely. We met a lot of friendly, interesting people while we were there. The housekeeping staff did a great job, and Vicky, the concierge was absolutely terrific, going the extra mile for us any time we asked for help.

We did sit through the time share sales pitch, which gave us a better understanding of how the resort works, and made us even more certain we'd never go back. They should take a closer look at the sample suite they take prospective buyers through--the furniture was ripped and smelled horribly of mold. The sales pitch got more and more pushy, even though we told them up front that we had no intention of buying that day.

Despite the problems, we had a nice vacation, and enjoyed our time there, but would never return to this resort.

Resort is a nice family oriented resort. Off the hotel-zone in a more quiet area of Cancun. Calm beach with no waves. Appropriate for little kids. Food is decent in the buffets. The sit down Oyster restaurant has excellent food and service. Shows are outstanding!! and so are the entertainment staff. But BEWARE OF PREMIER. They try to sell you a membership and all they tell you is lies. A lot of people have been cheated out of a lot of money. So do not buy at any cost. Check this website before you go so you are prepared.

http://www.desirenakedtruth.com/

This applies to Desire, Temptations and Blue Bay Resort

Before we had left on this vacation, I was very nervous about the comments I had read and was not really sure what to expect when we got there. However, we had a bad room, and they switched it for us and we ended up with a great view of the ocean.
Most of the comments I read were saying that the one thing they disliked was the location. We actually enjoyed the location. We learned quickly how to take the mini bus which stops right in front of the hotel, and then the transit bus as well. You can get around quite easily if you don't mind taking the bus. I encourage everyone to do it just for the exerience. It was fun.
The food was o.k. nothing to write home about. The service and staff are exceptional though, and they certainly make up for any short comings this hotel may have. If you go to the Oysters restaurant, be sure to order the Mayan Coffee and bring your camera/video camera. It also tastes great!
The evening entertainment across the street is great as well as the evening lobby bar games and fun. The staff work tirelessly to make sure everyone has a great time.
We were sorry we did not bring our kids as they would have had the best time. We are going back and will bring them with us next time.
Have fun here and be adventurous