We just returned from Temptaion Resort and LOVED it. This was our 2nd trip to this hotel and found that many upgrades have taken place and many more are in process. It's a lively, fun-loving resort and small enough to get to know other guests. The staff aim to please and are always willing to "go the extra mile." The food was excellent. There was quite a good variety and the specialty restaurants were great. The ambiance in both the Asian and Italian restaurants is very romantic. Breakfast was always wonderful..lots of fresh fruits and yogurt, along with the usual dishes. One night we took the Caribbean Carnival over to Isla Mujeres and hated it. The food on the beach was delicious, but the entertainment left a lot to be desired. At $87.00 pp, I expected more. We've been to Cancun 10-11 times, and we have taken other excursions and enjoyed them very much. Don't waste your money on this one. We will plan another trip to this hotel, probably in the fall. It's a great value and a fun place to be.

My husband & I stayed here for one day and flew home early. We stayed at Desire resort and spa for 4 days & 3 nights so we had high expectations considering we had been treated so well for those few days. Once we arrived at the resort the people at the front desk were very polite and helped us to our room. We decided to go eat at Margarita restaurant. When we got to the podium we stood there for about seven minutes before one of the 5-10 staff members acknowledged us. Then we were seated next to an open area that led to the outside. Kind of like a window with no glass. About two feet away from us on the "window" there was a plate of corn. Once again we sat at our table for about 5-10 minutes before someone came to ask us what we wanted to drink. As we got our food we noticed that one of the wait staff came to add more corn to the plate that was next to us. After we started to eat a bunch of black birds came to eat the corn. It was absolutely disguisting!! We were no joke eating with a plate of black birds right next to us.

After that we went to the bar at the "sexy pool". We were served quickly there and when we got our drinks there were no straws. We politley asked for straws and the bartender said that they didn't have any- and that they don't use straws at Temptation. Well we told the gentlman that we had just got straws at Margaritas and it was not a problem there. He then said that they don't have any straws because they were trying to protect the environment. He should have told us that in the begginning instead of exaggerating that "there are no straws at Temptation Resort".

After that we headed to check out the sports bar. Once we walked in there was an immidiate foul odor. It was horrible! After this we just decided to go back to our room. Once in our room we noticed that is was very hot! Turns out or AC was not working. We called the front desk to let them know and hey said for us to just wait for like 30 minutes and it should be cool. Well we waited the 30 min and it was not getting any cooler. After this we decided just to go home. We spoke to a young lady and gentleman at the front desk. They were very nice and very apologetic for our bad experience. We told them that we wanted to leave and they said for us to call our airline to see if we could change our flight to a day earlier. They did give us a new room that had a working AC. Once we got to the room we called the airline and got flights to go home a day early. When we went to check out they told us that we owed 75 pesos. We freaked out because we were only there for one night and we didn't even do anything or have any fun. Turns out the 75 pesos was for the phone call to the airline so we paid it. I really think that they should have told us that it was not going to be a free phone call when they told us to call. Over all the experience was terrible. If you want to visit Cancun stay at Desire Resort and Spa, it truly is heaven on earth! Temptation resort gets a 1 and Desire resort gets an 11.

Hidden gem, the food is awesome and the rooms are amazing. Very clean hotel, any problems and they are quick to take care of them. Young hip atmosphere great for adults and anyone wanting to have fun. A lot of fun activities such as lingerie poker night.

Travelers, reconsider after reading the negative reviews. "Warning Swine Flu" that seemed like a bunch of B.S. Well it wasn't crowded when we got there but it didn't stop the top notch service and fun. I really can't see how anyone could really complain about this place for the money you spend. If you want 5 star then go there and spend your money because you probably won't be happy there either. 1st- There were no reservations at any of the resturants. Excellent food from the bacon wrapped shrimp to Ribeye steaks. You could not get a better wait staff. Everyone is on the ball. A dirty dish or empty glass would not sit on your table for 60 seconds before it was gone. Please tip these people because they work hard at trying to please everyone. I saw groups of people that would not tip anything after there table of six was served and taken care of. I think you folks should go with the negative review people to a 5 star hotel and not tip and see where that gets you. Grounds and pools kept clean as well as taking time to clean your room. All the staff had a smile on their face and all ways greet you. We were upgraded from garden to ocean view with out even asking. If you don't like the bar liquor, bring your own from the duty free shops at the Cancun airport. Lulu at the quite pool keep our in the ice box and had top shelf with every drink, and yes tipped her for every drink. Small beach but clean ,nice loungers, most of the time there is too much going on the get on the beach. After 7 nights you feel like you are family, and hate to go home.