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Oasis America: Traveler Reviews


Hotel class 3.0 of 5
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Avenida Tulum y Calle Brisa Sm 4 | (formerly Calinda America), Cancun 77500, Mexico
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55% Do not recommend
3.0 of 5 stars 34 reviews
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[ Date ] [ Rating ]
not satisfied

Oasis America

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2 of 5 stars
soavemente   1 contribution
canada
Dec 30, 2007
0/1 found this review helpful

I stayed at this hotel in december of 2007. This Hotel is not bad only lacking in some areas. Restaurante food was repeated for seven days and there was no buffet as mentioned in the program. Menus are wriiten only in english and lot of travellers asked the waiters dfor assistence and they did not speak english. Quantity very bad.......most was about the plate decoration and hardly no food and the quality was bad....plus the majority on the menu was fish
At poolside no drinks were served we had to pick them up from the bar. In room internet never worked.....reception lacked of english speaking personal...although they tried........nice people busboys never helped with luggage upon arrivel.......very poor experience

  • Date of stay December 2007
  • Member since December 30, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Hated It

Oasis America

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1 of 5 stars
RichNewYork   1 contribution
New York, NY
Apr 11, 2007 | Trip type: Friends getaway
4/8 found this review helpful

This is one of the worst experiences I've had since going back to Cancun. It doesnt pay to save money if you want to have fun spend extra and stay in the Hotel zone. The staff seemed very racist as if they had a problem w/ me and my friends. Also they changed there policy daily on us, one day we were able to bring guest the next we had to pay 35.00 usd per person (Thanks to Benjamin). One day they shut the power off to my room because they assume we were partying in
the room our key card worked one day then didnt work. Security followed us constantly like we were criminals. Also when we spoke to the manager Gustavo he seemed as if it didnt matter to him all he kept saying is that he's going to look in to it. On our last day they
seemed relieved to see us leave. We were never giving any information
about the amenities that they offered and when we asked about food in
the area they sent us across the street to OXXO as if they didnt want
us in that area. We had to walk around to find food so much for treating us like customers. If you want to have fun and not have some
one treat you like less of a human being dont stay at the Oasis stay at the hotel zone in one of there hotels.

  • Liked — The bellman was the only friendly person in the hotel.
  • Disliked — The staff was very nasty. The hotel seems like its for locals only.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since April 11, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Biggest rip off ever, Lousy location

Oasis America

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2 of 5 stars
Jimmyvtec80   1 contribution
Toronto
Jan 25, 2007 | Trip type: Friends getaway
8/12 found this review helpful

Stayed the weekend of Jan 12 to 19 2007. Well where do I begin. This place by any means is NOT A RESORT, plan and simple it's a HOTEL. If anyone pays more then 1000$ including taxes PLEASE listen to my advise and spend a few hundred more at a nice RESORT. If you find a deal under 900$ and don't care to have a beach at your footstep or sun after 3pm because thats when the sun is blocked by the side of the hotel then by all means stay here. Ok try to break it down for you.
Beach that's a laugh this place dosen't have one. You have to get up by 8am register for the shuttle bus that comes picks you up takes you down to Oasis Cancun. It's nice that you have all access to the food their and drinks. The sad part is you realise that you can't sleep here and have to return to your HOTEL.
Staff was freindly nice people.
The pool was small cold, not many people ever went in manly because they went to Oasis Cancun beach.
Food was good, Breakfast, Lunch and Dinner same food everyday they really like to recycle the food here.
Rooms were nice clean looking but they never changed my sheets. I know this because I read a review of someone putting a few drops of fruit puinch on the end of the sheets so I did the same and it was still their 7 days later. I never tiped the maid because of this.
Alright I read a review that was saying this place is close to the Bulldog Cafe, WOW WAY OFF, maybe if I stayed at the Oasis Cancun. Here the only club that is close by like 10 minutes is LaBoom. You have to release that this place is located in the OLD downtown Cancun. The area where all the fun clubs are is about a 20 to 30 minute bus ride durning the week, weekend is a little better. I say it takes that long because anyone leaving to go to the nightlife ususally leaves around 8pm and here is the problem. Oais America is surrounded by 90% locals that live in this area or work in this area which means buses are always full. I was waiting 15 minutes some nights just to get a bus to stop. Why didn't I get a taxi you might say, well that's a laugh taxi cabs all hang out where the clubs are obviously that's where everyone is. I found the reason why the buses were so full is beacuse the locals are either going to work or coming back from work.
I love Cancun had a great time at the clubs some of the best experiences of my life. The club life if you are that kind of peron is out of this world you almost think you were dreaming going to some of these places. To list a few The City by far the biggest and best club there, Coco Bongo's great place to pick up Cougars and Senior Frogs. Best place to go durning the day is Fat Tuesdays great place to go have fun, join in on some drinking games it's a blast.
I should have paid 200$ more which would have been around 1300$ taxes in and stayed at Oasis Grand where you actually have access to the beach and you have the Sun all day until it sets. Last Oasis Grand has a FREE shuttle bus that takes you to a different club everynight of the week.
In Conclusion if you want to stay at a 3 star HOTEL stay here if you want to stay at a RESORT pay the few bucks more it's well worth it. Hope I was of help to those party people out there.
Have a good one

  • Liked — Could sleep, and use the shower, food was good
  • Disliked — Location, no beach, lack of sun
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay January 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Friends
  • Age group 25-34
  • Member since January 25, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Teri Minor, Director of Sales
(Management representative)
Feb 1, 2007
It is unfortunate that the information on the hotel was not reviewed prior to travel. This hotel is represented in all venues as a Downtown Hotel with beach club access to Oasis Palm Beach or Oasis Cancun. For a fraction of the cost of a beachfront hotel or resort, you can enjoy all the amentities at this hotel along with the beach resorts. Complimentary shuttle is available or visit any of the Oasis Resorts via bus or taxi, spend the day, enjoy over 20 restaurants and bars at no additional cost. This may not be the hotel for some guests who want the ocean outside their window, but for travelers on a tight budget it is an excellent value.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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How can you not love it?! New Years Eve in Cancun

Oasis America

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5 of 5 stars
NEBI   6 contributions
New York, NYC
Jan 8, 2007 | Trip type: Friends getaway
6/7 found this review helpful

OKAY ....... Like Tyter from Texas.... I also just recently returned from OASIS AMERICA

however!!

I have to totally disagreeeeeee with his review....

Perhaps his review would be helpful had he took the time to truly experience the resort (rather than going out all the time) and by purchasing the all inclusive, rather than paying for meals

My age range for my group was 26 - 33 and we didnt know what to expect at this resort....

I was the one who booked the trip after reading several several reviews..... some very negative, but I am glad i didnt listen to them

I should mention that i have been to cancun before only 6 months ago and stayed at Dreams Resort all inclusive and this time , I chose to stay at a less expensive place and had a far better time.... Dreams you are stuck to just dreams..... Oasis You have so much options

One thing people dont realize is that you can go to any of the other Oasis... At times i felt guilty that I am getting use of the same facilities , resturaunts, and beaches as some of these other hotels guest who spent Thousands to be there!

Oasis palm beach had the best seafoood I ever experienced and the beach was so calm that you can jump of the pier and swim back to the beach with no problem ...

Grand Oasis - was the most fanciest hotel I ever seen and the atrium had a rainforest in the middle of the hotel

Oasis Cancun - had the nicest beach where the waves was a ton of fun

I enjoyed these three Oasis so much that I didnt even bother trying the other two

NOW back to OASIS AMERICA

They had a club/lounge with beds inside the hotel that was unbelievable

I was in shock ....

at times we had the entire lounge to ourselves, and there was
a huge projection screen showing some relaxing stuff while we sipped on our all inclusive drinks

The bar tender Would gladly offer us tequilla at every chance he could and would take shots right with us

(this is a plus for those who like to pre game before going out to the nightlife)

for Families,

The pool was never crowded and I think of all the 7 days , we only had to share the pool with others twice

we would have a drink and swim at night , and in the day time

the beds out in the sun were perfect to catch a tan

If you can get an all inclusive at oasis america

YOU WONT REGRET IT .... especially if you take advantage of all the OASIS CHAIN!

nebiayele@yahoo.com

  • Liked — Service ..... FOOD when a la carte
  • Disliked — perhaps location, although I had a rental car and didnt mind
  • Tips/Secrets: — get rental car and take advantage of all the OASIS CHAIN
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since March 31, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Great food / Wine, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Teri Minor, Director of Sales
(Management representative)
Feb 1, 2007
Thank you for your kind remarks. This hotel offers so much more when using the all inclusive option. So many choices with the Oasis Runaway, many people truly miss out. Glad you got the full experience!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $120 (year-round)
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Oasis America - Just Okay

Oasis America

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2 of 5 stars
Tyter   1 contribution
Dallas, Tx
Jan 2, 2007 | Trip type: Family
3/3 found this review helpful

We just got back from staying in Oasis America, Cancun. We paid about $750 USD, room only, for 7 nights by booking thru Cancunfirstclass.com. For what we paid during peak, it was decent and clean hotel. It is located in downtown, and the hotel zone and all the beaches are just a 6.50 Peso bus ride away. It is also very close to a Mexican super market called Cheraui, which was very helpful for us. The front desk people are okay but not really a wealth of info and most of them could not speak English. The lights were out in the hallways for most of our stay. The elevator did not work the day we were checking out and was a pain, getting the luggage down 5 flights of stairs. We were glad we did not get the all inclusive at this hotel, because all you want to do at this hotel is come back to sleep! We took a lot of excursions for Xcaret, Xel-ha, CC-Itza, etc, so we were barely there, thankfully. Do not ask the bell-hop to hail a cab for you! It will cost you 20 Pesos extra, because of the inside deal these guys have with cab drivers. Negotiate the cab fare yourself. Overall, I guess it was cheap, safe and clean. It worked for us, but If we were to do it again, we would stay at an all inclusive resort in the hotel zone.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since January 02, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Teri Minor, Director of Sales
(Management representative)
Feb 1, 2007
It is unfortunate that you did not get the full Oasis experience. While the all inclusive seems limited at Oasis America, the inclusion is all the restaurants and bars, pools, beaches, discos, etc., at three other Oasis resorts all located beachfront. With the Oasis Runaway, when traveling on an All Inclusive package, you can enjoy more than 20 restaurants and bars.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $120 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Oasis America Also Known As

  • Oasis America Hotel Cancun
  • Oasis America Cancun
Address: Avenida Tulum y Calle Brisa Sm 4 | (formerly Calinda America), Cancun 77500, Mexico