Good value for the price, quiet hotel, rooms were exceptional, fantastic beds, clean. Good for people who like to explore downtown area, close to good restaurants. Food was disappointing but staff wonderful. No entertainment but given the price go explore. Also within walking distance to Plaza 28 a worthwhile place to visit. Easy and cheap to bus to the hotel zone. Can enjoy amazing beach and food at the Oasis Cancun (sister hotel) and Oasis Palm beach, (another sister hotel) which has beautiful pool, great food, but horrible beach. This hotel is close to marina and helicopter pad which is very very noisy, departing overhead every 10 minutes.

I just wanted to drop a quick note to say that after just spending 5 days at the Omni America I was very satisfied. The hotel has undergone extensive renovation, and is very much a boutique style hotel in the downtown area. We loved the service, the food was great and the room was acceptable. It is downtown, but they offer a shuttle to other Omni properties but we enjoyed walking around downtown and hanging with locals.

I stayed at this hotel in december of 2007. This Hotel is not bad only lacking in some areas. Restaurante food was repeated for seven days and there was no buffet as mentioned in the program. Menus are wriiten only in english and lot of travellers asked the waiters dfor assistence and they did not speak english. Quantity very bad.......most was about the plate decoration and hardly no food and the quality was bad....plus the majority on the menu was fish
At poolside no drinks were served we had to pick them up from the bar. In room internet never worked.....reception lacked of english speaking personal...although they tried........nice people busboys never helped with luggage upon arrivel.......very poor experience

This is one of the worst experiences I've had since going back to Cancun. It doesnt pay to save money if you want to have fun spend extra and stay in the Hotel zone. The staff seemed very racist as if they had a problem w/ me and my friends. Also they changed there policy daily on us, one day we were able to bring guest the next we had to pay 35.00 usd per person (Thanks to Benjamin). One day they shut the power off to my room because they assume we were partying in
the room our key card worked one day then didnt work. Security followed us constantly like we were criminals. Also when we spoke to the manager Gustavo he seemed as if it didnt matter to him all he kept saying is that he's going to look in to it. On our last day they
seemed relieved to see us leave. We were never giving any information
about the amenities that they offered and when we asked about food in
the area they sent us across the street to OXXO as if they didnt want
us in that area. We had to walk around to find food so much for treating us like customers. If you want to have fun and not have some
one treat you like less of a human being dont stay at the Oasis stay at the hotel zone in one of there hotels.