I can't say it is terrible as I am sure there has to be worse. A drunk bellman, a dirty room. I speak Spanish, I lived in Mexico for many years. I know reasonable standards. You used to be able to get a decent room in downtown Cancun listening to the discos and sirens for 60.00 USD/ night. But not anymore. All I can say is it it Cancun's Fawlty Towers. The front desk staff did try hard and could only work with the product they are given. The website does not accurately represent the property but the parking was secure.

I spend the whole summer and all lengthy school holidays in Cancun. I always stay at his hotel with my fiancee, Alfredo, who works at the Costa Real. I love it because I can walk anywhere alone and get what I need while he is at work. I never worry about my safety in this neighborhood. You can walk to Market 28 and shop. (There is THE BEST restaurant there, El Cejas, you must try it. Wal Mart, Burger King, and Subway are within walking distance, too. The staff is friendly and they speak surprisingly good English. They provide excellent service, and will try to get you what you need. The bar/restaurant opens late, but it's Mexico. (Everything gets started late here.) The bar tender will send someone around the corner to get you the best, and extremely cheap quesidillas. There is a liquor store and a small "Quick Trip" right across the street. El Pharmacia is right next door if you need some Advil. The sun is a little odd at times. I can't get much of a tan in winter, but I was at the pool from 8:00am to 4:00 pm every day this summer and man, I think I looked Mexican I was so brown. I will spend all of my vacations here. I just love it!

I had explored this place, visited their lobby bar on a number of occasions, and had eaten a decent American breakfast in their restaurant once - when exploring around Downtown Cancun or before heading out to the airport. Apparently they get a lot of tour groups in high season, and might still have some affiliation with a beach club out in the Hotel Zone. Like a previous writer, it struck me as a good place for an overnite in Cancun. So this last trip, we thought it might be fun to just tool around Downtown, eat and drink our first nite, before heading out to Isla Mujeres for our diving vacation. I contacted the hotel directly by e-mail thru their website, explained my purpose, and asked for a special rate for May 17, 2004. They quoted me $38, which beat their published rate for the period and sounded fine. It's true the pool is pretty much worthless, rarely clean, and having limited exposure to the sun. Also, the bar was always closed during our stay and the restaurant is gone. I think they are affiliated with a German restaurant next door. Nevertheless, we got a clean, good-sized room, with a good bathroom/ shower, hot water, fine air conditioner. TV worked, but limited local channels in Spanish (TV wasn't the object of this stay). Good view of the traffic circle below and the city. Walking close to lots of reasonable bars, restaurants, the central bus station, and the Mercado 28 (big downtown shopping market). Given the special discount price, it was just a perfect base for exploring Downtown Cancun for one afternoon and evening. Comfortable place, good lobby, elevator, lots of purified drinking water centrally located on each floor. As the other reviewers indicated, you wouldn't want to spend your vacation there, but I could see making it a home-base if you were doing some day trips to Isla, Tulum, Chichen Itza - which I think a lot of these groups do - and didn't have to pay their rack rate. I would recommend this place. It's a 5 minute walk to the bus station if you're headed down to Playa del Carmen or over to Merida. We paid 30 pesos for a cab to the Isla Mujeres ferry at the new Gran Puerto Cancun. We actually only paid 40 pesos apiece (total about $7) for the little publicized 15 minute bus ride in from Cancun International Airport. We got off the bus at the Centro Urban bus stop, and it was a five minute walk to the hotel. Airport shuttle would have cost us $18 total and taken us a full hour thru the entire Hotel Zone dropping off passengers along the way. Check out the hotel's website.

Reasonably clean with helpful staff who discounted the rate to $48. The suurounding area is "lively" at night. We chose this place after running from another hotel a block away and after finding Las Margaritas was booked. I would not consider a second night here. We were in need of a room for a day trip to Cancun from Cozumel.