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QBAY Cancun Hotel & Suites: Traveler Reviews


Boulevard Kukulcan 166 | Km 3.5 Zona Hotelera, Cancun 77500, Mexico
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51% Recommend
3.5 of 5 stars 43 reviews
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[ Date ] [ Rating ]
"Beat" is the perfect word

QBAY Cancun Hotel & Suites

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2 of 5 stars
funnychap24   215 contributions
Syracuse, New York
Jul 12, 2006
9/10 found this review helpful

Our group of 20 people stayed here July 2-4, 2006.
"Beat" is the perfect word for this place.
Bath water temperature pool with lots of stray hairs & unidentifiable white chunks of...?? There's no beach behind the hotel...it's one of the docks for the boat launches to places like Isla Mujeres. One look and you'll see that you'll be taking a bus to get to the real beaches with the blue water.
The rooms in the front 500 area didn't have A/C that worked so we got fans that brought the room temp. down to 80 degrees until the power in the hotel went out and broke most of the fans. Our toilet clogged twice in the two days we stayed there.
You'll have to take a bus to get to any decent restaurant, mini-mart, etc. unless you're OK with spending lots of money on the food & snacks the hotel offers.
Those of us in the 500 rooms ended up sharing the more decent rooms with friends in the back section where you better hope you're roomed--or you'll wish you had spent more than the 70 USD per night at a place that's not "Beat".

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2006
  • Member since June 13, 2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $57 (year-round)
absolutely awful

QBAY Cancun Hotel & Suites

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1 of 5 stars
A TripAdvisor Member
Belfast, Ireland
Apr 24, 2006
13/15 found this review helpful

Booked this hotel on the internet. The first couple of days were great, basic hotel but clean. However we had problems with the toilets blocking up, it took hours for anyone to come and look at it and at no point were we offered alternative room, this happened at least three times while on the 10 day trip.
Any other issues we raised were shrugged off and on the last day when a Spanish speaking friend came to take us to the airport, staff denied we had reported any of the incidents or problems. There was no guest support and at times we felt we were in the way.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay September 2004
  • Member since April 24, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $57 (year-round)
Quant & Original Mexico

QBAY Cancun Hotel & Suites

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3 of 5 stars
A TripAdvisor Member
Clinton, MO
Apr 18, 2006
7/11 found this review helpful

Club Verano Beat was a quaint, real Mexican hotel; not some corporate American version of a hotel. If you want a Mexican experience in Mexico, this hotel is for you. The room was fine, the bed was horrible, but the people that worked at Club Verano Beat were amazing. They were friendly, happy, and very accommodating. My friend and I stayed for a week on the all-inclusive plan and we loved this hotel. We were not looking for the "spring break" experience and this hotel was perfect. The hotel was not too far from a bus stop and taxis were always available. The food on the all-inclusive menu was limited, but we only ate basic meals at the hotel anyway. If you are looking for a reasonably priced place to sleep in, this hotel is for you. If you are looking for a club or resort experience, head south to the more expensive part of the hotel strip.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2005
  • Member since February 15, 2005
  • I recommend this hotel for Older travelers, Pet owners, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $57 (year-round)
Basic hotel but no complants

QBAY Cancun Hotel & Suites

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4 of 5 stars
A TripAdvisor Member
London, England
Mar 24, 2006
13/18 found this review helpful

I am only writing this as this hotel seems to have a lot of negative feedback. Originally I was not supposed to be staying it this hotel but was moved here at the last minute and was quite concerned after reading other reviews.

Personally I thought the place was fine, don't get me wrong it’s not the Ritz but it was clean and the staff were very friendly. The evening food is quite basic but I never had a problem with this and the lunch menu should have something to suit everyone’s appetite.

The place backs onto the beach although there is not much of it, however you can walk further down the beach if this bothers you. Also the pool area is fine and you get the sun up until about 4:30pm.

To comment on the issue regarding cats yes there about 6 or 7 in the grounds but they never bothered me and I believe they belong to the hotel to keep other animals away.

The only thing that did bother me was that there was no fridge in the room so you have to get bowls of ice from the bar to keep anything cool in your room.

Overall if your after luxury this is not the place for you, however if your after something basic and can get a good deal I don't see any real reason to not stay here.

  • Date of stay March 2006
  • Member since March 24, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $57 (year-round)
Friendley and clean place. beach very small!!!

QBAY Cancun Hotel & Suites

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3 of 5 stars
A TripAdvisor Member
canada
Feb 14, 2006
6/17 found this review helpful

Like the is freindley and clean but the beach is very small to walk!!!1

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay January 2006
  • Member since December 19, 2005
  • I recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $57 (year-round)
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QBAY Cancun Hotel & Suites Also Known As

  • Hotel Verano Beat Cancun
  • Verano Beat Club
  • Club Verano Beat Cancun
Address: Boulevard Kukulcan 166 | Km 3.5 Zona Hotelera, Cancun 77500, Mexico