My wife & I have stayed at El Patio 5 times since 2002. The last stay was September 2008 with our 15-year old granddaughter.
We have stayed at Hiltons, Hyatts, Sheratons and other top-rated hotels in more than a dozen countries. Before 2002, we stayed at another hotel in Cancun. Now, we would not consider any place except El Patio. It is clean, comfortable, safe, has a beautiful patio, a delightful staff (no turnover since 2002), and is a 2-block walk to good restaurants, shopping, banks, a park, and the main bus depot.
We catch a bus or taxi in front of the hotel to go to the beaches, Isla Mujeres docks, etc.
Do they put mints on your pillow each night? No. Do they have room service? No. Do we want to pay an extra USD50+ per night for the mints and the opportunity to pay USD20 for a room service quesadilla? NO! Do we want to recommend El Patio? WITHOUT RESERVATION!
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