We booked a week at the Ambiance Villas and looked forward to going there for 5 months. When we arrived we found that it is NOTHING like the pictures on their website. The only pic that was truthful was the one inside the entry. A 2 bedroom "suite" is NOT a REAL 2 bedroom suite, it is 2 little rooms joined together by a connecting door, for the price we were going to pay we could have just booked 2 rooms and it would have been cheaper.
When we were TRYING to check in, the person at the desk told me our total price (after our deposit) was almost $300 more than the price quoted to me by the manager. Thank God I printed out all emails between us and brought them with me. We were then told the computer was down so we could finish checking in the next day. We were taken to our "2 bedroom suite" on the 3rd floor that faced the gym........we were promised a view of the sea. Oh, did I mention that THERE IS NO ELEVATOR?????? The A/C is set by the hotel and it is HOT in the rooms. No way to lower the A/C in the rooms.
The Beach.........looks soooo relaxing in the pics on their website however.....the nice beds that are supposed to be there for you to lay out on ARE NOT THERE.....but a big volleyball area is. From the beach you can see other hotels and we walked over to one of them and got ALL INCLUSIVE for just a little over what we were going to pay at Ambiance Villas. They kept my 2 night deposit, a little over $500 but it was soooo worth it just to get out of there.
Check out Oasis Viva if you really want to have a great hotel with great A/C, great people, and everything you could possibly want included.
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