Great place to stay. I would have one complaint about the air conditioning, but having been to Cancun 8 times, I know better than to expect the AC to be perfect anywhere. Great service, food, beach. Our room was spectacular. Oster beehive mixer in the room!

i think the resort is in a very good location- close to everything, including the night life (coco bongo, the city, etc). we came at a very slow time (swine flu scare) so i dont know if things would have been different otherwise. the breakfast is included, and is pretty good (only for a couple of mornings), then i would probably pay to eat somewhere else. the pool is nice. the room i stayed in was spacious. overall, it was a good experience. just make sure you tip well at breakfast, otherwise the waiters will have a grudge on you for the rest of your stay.... ooo yes, there is a fitness center, but the equipment is terrible & there is no a/c inside... not a great place to work out in.

we were flying from our LA vacation to cancun for a 5 days beach vacation from the trouble of a super city ... the ambiance have a great and totally lovely private beach ...
the food at the beach bar restaurant is great..try the cheese steak sandwiche ... you will love it! great vacation for a low budget...

This was our 16th year we have been a guest at the hotel and we are made to feel like we are a part of the family. We like it a great deal and enjoy the beach and the water.
Our trip was shorter this year than most, thanks to the economy, we only stayed a month.
We arrived on Feb. 23rd and left March 25th. We have reservations for next year, as usual.
We submit a review each year and our experiences have always been favorable and we encourage people who have not stayed there to try it and we are sure they will like it as much as we do.
This is not a 5 star hotel with hundreds of people all around you and no need to fight for chairs or recliners as they have plenty.
Most people will find the suites have more room than your average hotel room and we recommend the ones with the kitchens for those who will be staying any extended length of time.
New this year is the chef who surprised us with unusually good food. Where else can you go and be served Coconut Shrimp for less than 14 dollars and get 10 giant shrimp and vegtables. We shared a meal. I should mention that the Tequila shrimp is very good as well as are the fajitas and tacos and with Fidel behind the bar, the margaritas are the best and the beer is always cold.
The pool is very nice and kept clean and they have a special playground for children and someone who watches them and it is fenced.
The rooms are kept clean each day and the maid always brings fresh towels and washcloths. We usually tip the maid about $ 2.50 a day as they are worth it and something extra when we leave. If you need something, just call the front desk and they will see that you get it.
Free towels for pool side or the beach are available near the pool area and to save paperwork, just exchange them each night.
We are right on the bus route and the rates did go up this year to 8 1/2 pesos and if you wish to go downtown, just take the bus in front of the hotel or cross the street to take the bus down the hotel zone to the malls.
One of the hotels biggest assets is Javier who has a desk near the front desk. This is the person you want to see to make reservations for a tour or dinner reservations at a nice restaurant. He will give you directions and make recommendations on some of the best places to eat. Not all of them expensive. Just let him know what you are interested in experiencing ane he has drink tickets to many or sometimes discount coupons and he is very fluent in English.
The front desk has some very helpfull people working there. Senor Rafael Rodriquez and Conce are two of them and they also speak excellent English and there are others.
The little baguette shop across the street and to the right 2 blocks has a great chicken sandwich with all the fixings and the Restaurant on the lagoon La Palapa Belga is still a great place to eat and close to the hotel but is small so make reservations early
Still some of my favorites are The Big Argintine Steak House in the Forum just 7 or 8 blocks from the hotel and its sister restaurant Puerto Madero further down the strip and easily reached by bus.
We met some new couples again this year and spent time with old friends from all parts of the United States and Canada not to mention Mexico and we look forward to seeing each of them again next year.
I just cant say enough nice things about the beach. It is hugh and when you enter the water it gets deeper gradually so it is ideal for children. There are many recliners on the beach and almost always not full and the grass huts - Palapas - are always nice to block the sun.
Our e mail address is blgloss@nvc.net and if anyone is planning on going to Ambiance at any time and has any questions that I may not have covered here, they are welcome to email us and we will answer to the best of our ability.