We had a great time and alot of fun. The beach is beautiful but could've had more umbrellas, there were only 6 palapas and they went fast. The pool area did have alot of umbrellas but we love the beach.
This was the third time I've been to this resort and my 12th time to Cancun/Riviera Maya. We picked this resort because it's just a short ride from airport and a 10 minute bus ride to shopping and another 10 to the clubs.
We were disappointed that most of the restaurants were not open and the Caribe tower was completely closed. There was only 1 restaurant with menu service and the large buffet didn't open until we were there 3 days,
The service at the restaurants and bars was great! The entertainment staff was very friendly and a few were very talented in the shows.
THEN, we had 2 days left of our 7 days when our over 21 year olds all-inclusive bracelet some how came off while swimming in the waves. When we went to the desk to report what happened they informed use it would cost $70. We went to search again by the beach. Then we asked to talk to the manager he basically said too bad you should have told us if it didn't fit right. We said they must not have put it on correctly, he still said oh well. I thought a fair price would have been $20, ten per day. He also asked if he gave it to his room mate who was 17. HA, it doesn't matter what color bracelet you have on they still serve alcohol...I witnessed it with my son. So, this part really made me mad and I told him we would never stay here again and I would post it online.
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