I read literally dozens of reviews on here before booking my trip back in April and felt I should repay the favor as I always refer here before traveling. If you're thinking whether the price is too good to be true, it is! Reading the negative reviews both before and after, you have to realize that anywhere, anytime, anyplace there are going to be people that just love to complain about whatever they can and won't be satisfied. As people have stated, if you're looking for 5 star, be willing to pay the price.
Onto the important stuff--overall, this place is a definitely a great deal and I would go back in a heartbeat if it weren't for the swine flu dilemma there in Mexico. The amenities may not be 5 star but the service sure is! The rooms are very basic, nothing fancy but nonetheless spotless, very clean, very cool a/c and stocked with your basic necessities. The service is great! I still remember one waiter by the name of Daniel who worked in the main Buffet at night and did the flambe coffee in the afternoons sometimes. He would always go above and beyond. (Btw, if you are looking for ice cream late at night, just go to the main buffet...slip Daniel a dollar or 2 and he'll go to the back and sneak out a bowl or 2 for you--we bumped into a few people looking for some and let them know cause me and my bf did this!)
Now onto the food! It is definitely good and at least average to above average. I live in NYC and frequent restaurants on a weekly basis and can attest that the food here was definitely edible and enjoyable (I'll attach some pictures for reference). The buffet had a nice selection and the breakfast was definitely worth getting up for! I loveddd the fresh papaya juice they had. Also, be sure to check the little island stand of the buffet right b/t the stairs--they usually have something interesting but people tend to overlook it a lot. The specialty restaurants outside are definitely the best bet for lunch--we tried both the one on the royal side and on the caribe side. In my opinion, the caribe side was better but unfortunately, I forgot what we had. We also tried both the specialty restaurants for dinner, they were both pretty good (pictures below) as well but not sure if its worth the wait around dinner time since the buffet was just as good the night we went.
I would definitely recommend swimming with the dolphins, it was a great experience! However, the jungle tour was not. They take you out to the middle of the ocean, tie the boats together, and you hop off to snorkel in extremely shaky waters. The smell of the gasoline from the boats was so overwhelming that I got sick from it.
TIPS:
-Bring lots of $1 bills! Although tipping isn't required it is GREATLY appreciated! A dollar goes a long way and the service you receive is definitely worth it.
-There are kayaks and peddle boats you can rent for FREE at the marina across the street.
-If you want to do any tours--go to the little indoor flea market thing downtown. There's an office for all the tours there that are MUCH cheaper than within the hotel or anywhere else.
-you can hop on the bus right outside the hotel and it'll take you downtown in a few minutes--its cheap, fast, and safe; exchange cash for pesos at the hotel front desk for the bus so you can give/get the right change
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