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Hotetur Beach Paradise: Traveler Reviews


Blvd Kukulcan Km 19.5, Zona Hotelera | (formerly Yalmakan Cancun), Cancun 77500, Mexico
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66% Recommend
3.5 of 5 stars 482 reviews
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it all depends on what you want !

Hotetur Beach Paradise

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3 of 5 stars
dimondspider   1 contribution
n.ireland
Jun 25, 2009 | Trip type: Couples
1/1 found this review helpful

it didnt cost alot of money for my holiday so all i wanted was clean hotel friendly faces and lots of sun. so, on arrival i thought the hotel looked a bit rough. yes they tried the hotel insurance on us as well but i just told them we already had ours so there was no problem but our friends got caught and they tried to get it back but they were just passed from one person to another. you dont get to go to your room when you get there you get a chat about different things like excursions, buses, taxi, places to go, but if your over 30 they are going to hit you with the 'TIME SHARES' big mistake ive heard about these they will waste one whole day on you at a differnet hotel this is 'HIGH PRESSURE'. then the rooms, we were in the 1st block 4th floor the block did seem clean but when we got off the lift the first thing that hit me was the terrible smell of damp, now dont get me wrong im not fussy ive been on holiday before and if the room smells and looks clean then im happy anything more im exstatic ok. so the room did look clean beds, floors, shower, toilet. there is a green ring around the pool, i was also told not to pay a deposit for the safety deposit box because they have been known not to give you all the money back. before i left i did notice a small white bug in alot of numbers, not sure what they were they all over the wall above the headboard of the bed also some in the living area. i can say that really the only two things that really upset me was the smell and the bugs. there was alot of people who we spoke to had no problem with this hotel or the smell in the rooms they did encounter this because i asked. but the good things do outweigh the bad so overall i had a great time i just had to forget the few things that had upset me. the staff are really friendly, the rooms are cleaned everyday, drinks are fine had no problem lot of cocktails. food was lovely couldnt complain. toilets beside the reception not good the ones beside the pool are fine. our 'rep' offered us excursions but i recommend everyone shops around he wanted 10,100 pesofor three of them 'tungle tour, xcereta, lobster ship' we got the same with the guy down beside the pool for 7,250peso big difference. I recommend that you also get most of your presents if not all of them at the 'flea market' big big difference to the shops and you can bargin all you have to do is let on your leaving, as many times as you want, they keep comming down in price to less than half of what they wanted at the start. watch the girls in the bars with 'free shots' and there whistle cause there not free. there is airport tax when leaving the country try to get this included in your ticket. everything outside of the room and our block was great would go back but to a different hotel. sorry.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 25, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $171 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
One thing to add to the last review!

Hotetur Beach Paradise

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3 of 5 stars
TimDenise   3 contributions
michigan
Jun 15, 2009 | Trip type: Couples
1/2 found this review helpful

Hi,
The only thing I would add to the last review is that the front desk "MAY" try to sell you what they call a "mandatory" insurance policy for when you are "OFF" the hotel property. PLEASE DON'T FALL FOR THIS! They tried it on my wife and I and we almost fell for it because we were pretty tired.
It will be be between $21-$31 per couple depending on whether they think they can snag you, or not. The best way to handle this if they try is to tell them you are already covered, or show them your health card and tell them you are covered world wide. While I didn't really look at the fine print, it probably doesn't really cover you for much, or anything (but I could be wrong) They will try to scare you by making you sign a waiver. When we queried some of the other guests we met, we guess they probably scammed over half the guests and they are profiling for non seasoned travelers.

BTW, Excellent workers they,,, Exceptionally notable are; Gabriel, Freddy, Archimedes, Martin, and Gustavo.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154452?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $171 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Experience

Hotetur Beach Paradise

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4 of 5 stars
gogotravelerusa   1 contribution
maine
Jun 8, 2009 | Trip type: Couples
3/3 found this review helpful

My husband and I are frequent travelers. We go on vacations, usually 3 times a year. We have stayed at 4-5 star resorts most of the time. We took a chance on this trip because for 8 days we paid 1400.00 including air fare. Cancun is like a ghost town. There were maybe 75 people at the hotel. We found the service to be 4-5 star each day. The food is plentiful and good. Two specialty restaurants were just okay. The beach is beautiful, raked daily and very clean, plenty of chairs, not too many umbrellas though. The pool is old, but does have a swim up bar with excellent service. Alcohol is not top shelf stuff, but it was fine. The bar tenders would make you anything you wanted. Our room was spacious and cleaned daily. Plenty of hot water, plenty of towels. Air conditioning was not great, but we kept our windows open and had a great breeze. No insects of any kind the entire time. We took a ferry trip to the isla mujures one day. We were the only ones on the ferry. We stayed at a local beach to watch the culture, then ate at a fish shack. Great experience. Mexican people are very friendly.
In conclusion, great time to travel to cancun, no people, great prices. I would go back to this hotel again. Not sure if the service would be 5 star if the hotel was full.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154452?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $171 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
SOME PEOPLE ARE SO FUSSY- WE WOULD GO BACK TOMORROW

Hotetur Beach Paradise

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5 of 5 stars
sallyb66   11 contributions
Salford, Manchester
Jun 3, 2009 | Trip type: Friends getaway
7/8 found this review helpful

CAN'T BELEIVE SOME OF THESE REVIEWS, WHAT DO PEOPLE WANT, SOME PEOPLE ARE SO FUSSY, IT DOES'NT STATE ITS A 5 STAR HOTEL, SO IF THATS WHAT YOU WANT THEN PAY FOR A 5 STAR HOTEL AND STAY THERE INSTEAD !

My firend and I stayed at the Hotetur Beach Paradise for 2 weeks from 17th April - 1st may and we can honestly say we had a brilliant holiday. So heres a little run down, its a bit long but we hope it helps -

HOTEL - The hotel is'nt as posh as the other hotels but then it is'nt as expensive as the other hotels, it could just do with a lick of paint, but for the price we would say we got excellent value for money, The hotel is set at the quieter end of the strip but this was not a problem. The hotel itself is spotless, the rooms are cleaned daily with fresh towels and bedding, the maids here work continuously, forever cleaning, we didnt see a bit of dirt or dust. Credit to them all.

ROOMS - We were in the 1st block on the 8th floor. Lovely large room with balcony and view of both the lagoon and the sea. Rooms complete with A/C working perfect, shower, tv, kettle and cups, fridge, iron and ironing board and towelling dressing gowns, perfect for my friend as she never had her dressing gown off !!!!

FOOD - There was always plenty of choice of food, my friend is a bit fussy with her food but she always found plenty to eat.
BREAKFAST, freshly made omelettes, fried, boiled scrambled eggs, bacon ,sausage, hash browns, toast cereal, selection of meats, cheese, bread, fruit etc.
LUNCH, To be honest we did'nt have lunch at the hotel too often as we were generally quite full from breakfast but there was plenty on offer. Lots of salads, pasta, chicken, beef, potatoes, rice, veg, an assortment of cakes and ice cream etc.
TEA, Once again plenty to choose from, they also had theme nights eg. Thai, Spanish, Chinese, Indian, Mexican, French but if you didnt like any of this food, there was also plenty of other choices. We couldnt complain at all. There was also a snack bar by the pool area which was open from 10am-5pm then 10pm-6am where you could get the usual burgers, hotdogs, nuggets, fries, salads, friuts etc.
There are 2 other restaurants there too, where you had to book to eat. But we did'nt try them because a few people had said that they were not very good and you also had to pay for your wine and certain meals, which we thought was a bit unfair considering it was an all inc. hotel.

POOL - IT was o.k but a bit on the small side, we spent most of the days on the beach. They did play a few pool games and bingo, which was a laugh !!!!

BEACH - The part of the beach at the hotel is by far the best along the stretch, large white sandy area and flat sandy bottomed sea, further along was quite rocky with not as much sand area, also beware of the sea it can get quite rough but they do have lifeguards at the hotel and along the stretch, we did see on 3 different occassions the lifeguard have to go into the sea to rescue people.

ENTERTAINMENT - Could have been a bit better. Mainly a few shows, Mexican Night, 60's 70's and 80's night, Karaoke and live band nights, which was the same band each time, which got a little boring. They did have a Casino Night which was really good fun. You played with pretend money and then with your winnings, at the end of the night they held an auction where you could bid for items like T- shirts, bags, etc. A good laugh !!!

BARS - 2 bars in the hotel, not too bad to get a drink but there are also waitresses who will go from table to table to take your orders, we found that a small tip goes a long way, try the cocktail list, you wont be disappointed, the Pina Coladas are gorgeous. Theres also the pool bar as well from 10am-5pm.

TRIPS - Can be quite expensive.
We went on the Captain Hook Pirate Ship which was a really good night and the food was excellent. We also went to Wet & Wild and swam with the dolphins. To be honest the waterpark was a bit disappointing and the food was awful, it was much better for the kids than adults but the dolphin experience was what made the holiday for us. 45 mins in the water with the dolphins and they take photos and a video but they are very expensive, but you dont have to buy if you dont want to.
We did book a trip to Chichen Itza but unfortunately this trip was cancelled due to the Swine Flu outbreak which came to light during our 2nd week there, but it did'nt spoil our holiday.

BUSES - Theres a bus stop right outside the hotel, they run 24 hrs a day every couple of minutes to take you downtown, only 8 peso's where ever you go.

Downtown was very lively, lots of clubs, bars, shops, market, , we also managed to see some crocodiles at a lagoon bar in the crocodile zone and when your on the beach at the hotel if you take a walk to the to the end of the beach towards your right you will come to lots of rocks, walk across these rocks and you will see lots of iguanas, some of which were quite large, trouble is you can hardly see them at first, its not until you find your stood right next to one, that you realise that they are there, they just blend in with the rocks so well, i had quite a fright on a few occassions !!! but they didnt bother at all.

We would also like to mention one of the porters " VICTOR ", he is a lovely man, very helpful and always smiling " Hello Victor "
And also, " GABRIEL", who worked around the snack bar , pool bar and beach area. This man never stopped. on the go continuously, yet he always had a smile and time to have a little joke with everyone, " Hello Gabriel ".

If you would like a good value all inc. holiday with a gorgeous beach, glorious weather, great staff, good selection of food and you dont try to be POSH !!!!, then go to the Hotetur Beach Paradise and you wont be disappointed, we certainly was'nt , we would go back tomorrow if we could, but theres always next year.

If you want to go away to pick and moan then i would suggest you stay at home.
A holiday is what you make it. See you next year Beach Paradise.

Sally & Carol xx

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 35-49
  • Member since May 15, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154452?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $171 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Been to Cancun 8 times worst trip ever would not stay again for free!!!!

Hotetur Beach Paradise

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2 of 5 stars
Texas90   1 contribution
Texas
May 31, 2009 | Trip type: Friends getaway
0/6 found this review helpful

The staff at the hotel is great but the hotel and its management are terrible. A/C is terrible rooms are hot !!!!! Had to go to Walmart and buy fans. The food is so so but they serve the same thing at every meal. Be careful at frontbesk they will screw you!!!!!! The drinks are horrible, beer and dirty monkey drink were the only drinks that were good. The pool could use some cleaning, it had green slime at water line. The beach had cigarette butts in the sand, next to lounge chairs and they never cleaned or rake beach, but neighboring hotels raked beaches daily.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 35-49
  • Member since May 31, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d154452?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $171 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotetur Beach Paradise Also Known As

  • Hotetur Beach Paradise Cancun
  • Beach Paradise Cancun
  • Hotetur Beach Resort
  • Hotetur Cancun
  • Hotetur Beach Paradise Hotel
Address: Blvd Kukulcan Km 19.5, Zona Hotelera | (formerly Yalmakan Cancun), Cancun 77500, Mexico