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Le Blanc Spa Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 470 reviews
470 Reviews
5.0 of 5 stars
361
4.0 of 5 stars
62
3.0 of 5 stars
17
2.0 of 5 stars
17
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 158 hotels in Cancun
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 260
Description: This adults only, all-inclusive resort offers an experience of sophisticated style, lavish personal attention, contemporary and minimalist decoration... This description is based on information provided by the hotel.
Address:
Blvd Kukulkan Km.10 - Zona Hotelera
(formerly Hotel Sierra Cancun)
Cancun 77500
Mexico
Check Rates: $577 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Le Blanc Spa Resort

( 30-34 of 470 )
“Fabulous--4.5”

Le Blanc Spa Resort

May 29, 2008
15/15 found this review helpful

I wish I could rate this resort 4.5 instead of a full 5.

We have extensive travel experience with all-inclusives and this was by far the best we've experienced. We were not disappointed.

What we loved:

The property is absolutely gorgeous, with maximized views of both the sea and lagoon. Kudos to the designers. There is so much beautiful stone everywhere you look, and you can even purchase the white onyx candle holders in the giftshop. The interior decor is lovely, with interesting art displayed unobtrusively. The location is great, so we were able to walk to shopping and for lunch at Carlos and Charlies one day. (We never miss a chance for Carlos and Charlies.)

The service was beyond compare. Top notch, proper and appropriate. We were known by name and table preferences. We never lacked anything. If one washcloth was used, or one item was taken from the mini bar, it was replaced by the time we returned to the room, even if we were only out for an hour. Our room was cleaned literally every time we left it. Our 5th floor Butler, Juan, was AMAZING.

There were always chairs at the pool and the pristine beach, and within 30 seconds of arriving, we were provided with a fresh beach towel and our choice of drinks and snacks. There was even a lady bringing around cold scented towels on a silver tray ever so often.

The Jungle tour was awesome. Well worth the three hours. They provided us with brand new snorkels that we were able to keep as a memento.

The Dolphin swim at Wet and Wild was wonderful. Tip: transfer to the park is included, but you have to pay for transportation back when you're ready to leave the park. The lot is filled with Taxis that will take you back for US$20. Expensive, yes, but quick and easy.

THE FOOD

Okay, this is a very subjective matter, and I want to be objective about it, to the extent possible. I'm not going to comment on whether or not we particularly "liked" certain dishes, because I don't think that's fair to an international resort. You can't order a dish in Mexico and expect it to taste like it does in America. That doens't mean the quality is poor or the chef is unskilled.

We never had a single thing that wasn't cooked properly or freshly prepared. The ingredients were always high quality. Fresh fruits were abundant.

At breakfast, there was always a juice of the day (a mixture of freshly squeezed juices) in addition to freshly squeezed citrus juices and carrot juice. There was also a huge selection of fresh breads and pastries. The coffee is on the weak side, but you only need ask for a fresh cappuccino. There is also a wide selection of fine teas readily available.

If you are NOT a raw sushi eater, you need to make that known the moment you are seated at the Oriental restaurant. They bring out a large platter of beautiful fresh raw items without asking you. We don't eat sushi, so we felt bad seeing it go to waste. They can't re-serve it once it has been left on your table.

The wine list was very adequate, and we also enjoyed a glass of champagne in the lobby nearly every night prior to dinner. Heaven! We had mixed drinks only once or twice, and they were very good.

Deserts leaned heavily towards French persuasion, even those considered Italian or American.

THE BEACH

Beautiful sand and water, semi-private and accommodating service. Most days the water was too rough for swimming, but not everyday. We're used to the serene waters of Jamaica and Palm Beach in Aruba. Cancun has WAVES. During our stay it was not unusual to see six-footers throughout the day. Caution: topless sunbathing and g-string swimsuits are allowed, so if this offends you, bring your blinders.

My only small complaints:

Our room thermostat was governed not to go below 22 Celcius (it would go up, but not down any more). That is not cool enough for our taste. We possibly could have asked the butler to "unlock" it so it could go lower, but we didn't bother.

The housekeeping staff was very, very diligent and discreet. However, I am insanely anal about cleanliness. The two bedside rugs had some prominent dirt stains on them. I peeked into a couple of rooms being cleaned, and saw that the rugs (jute with cotton borders) were being swept off with a nylon broom. That's not enough in my opinion. Also, our closet had a few stray hairs in the bottom, as if it didn't get swept out before our stay.

Some of the bed linens had a worn appearance, to the point of being noticeable. They should have been replaced before now. The bottom sheet was nowhere near top quality. It was somewhat scratchy.

Terrycloth slippers are provided, but during turn down service they would slide one slipper inside the other, resulting in one slipper getting dirty inside. I resorted to hiding my slippers so they couldn't do that. (See, I told you I'm anal.)

All in all, we surely got our money's worth, and had a fabulous 10 year anniversary at Le Blanc. If we return to Cancun we will definitely stay there again!! LOVED IT.

  • This TripAdvisor Member:
    • Liked — SERVICE!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tx10year's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 22, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $577 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful All Inclusive! Well worth the money”

Le Blanc Spa Resort

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5 of 5 stars
Winston-Salem
May 23, 2008
7/8 found this review helpful

My husband and I just came back from a week at LeBlanc and had a terrific time. This was the first time we had traveled to Mexico and we had our hesitations based on some of the stories others had to tell of their trips to the country, but LeBlanc was first class all the way! The resort obviously tries to think of every possible need of their guest and meets it before the request even occurs to you. The decor is all cream and white marble and glass, with soft fabrics and floor to ceiling windows to take advantage of the gorgeous ocean views. There are two infinity edge pools and lots of palm trees that just make the place postcard beautiful. Everything is meticulously maintained at all times, so much so, that the pictures that I took look as good as the pictures on the LeBlanc website! The food was delicious and there was an amazing variety, even at breakfast. The highlight was definately the 7 course dinner with the wine pairings, but all of the restaurants were outstanding in their own right. We had one meal out during the tour of the Tulum ruins, and we found out quickly how much higher caliber the dining was at LeBlanc from even another of the Royal resorts. Staying at LeBlanc was more expensive than most, but in our eyes you definately get what you pay for in this case. Also, if you don't mind the cost, splurge and treat yourself to some spa treatments. The Vitamin C Facial was Amazing! The spa pampering was also well worth the money.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $577 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wish I was there right now!”

Le Blanc Spa Resort

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5 of 5 stars
baltimore md
May 21, 2008
8/9 found this review helpful

I can not tell you how much we LOVED this place. The decor is amazing and so soothing, I felt like I was in the spa the whole time. The rooms are nice, clean and our honeymoon suite was RIGHT in front of the ocean.

From the minute you walk into the hotel lobby they make you feel welcome. The service and the food are amazing. We really loved the green curry dish (sub shrimp for chicken) in the BlancOriental restaurant and the lunch and breakfast buffets were delicious.

If you are on your honeymoon they give you a nice romantic dinner (no addtl charge) right by the water and it's 5 courses. But if you aren't on your honeymoon- eat at BlancTerrace- they have a sax player who plays while you are served a 7 course dinner with a wine flight - this is not your ordinary all inclusive!

The Spa is perfect. A little expensive but worth every penny. I recommend the holistic massage.

You can lay at the pool, having your drinks brought to you, a champagne bucket next to you with ice and water bottles, and a ridiculous view of the infinity pool.

The nightlife is a little weak but that's because everyone goes out into Cancun- that wasn't really what we were looking for.

I really can't express how great the service was and how beautiful the property was we can't wait to return!!!

  • This TripAdvisor Member:
    • Liked — Service & Food
    • Disliked — Our stay was too short!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baltimorelife's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: December 29, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $577 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beyond expectations”

Le Blanc Spa Resort

May 20, 2008
8/8 found this review helpful

My Wife and I just celebrated our 25th. anniversary at Le Blanc, This was our first time in Cancun and the entire stay at Le Blanc was beyond our expectations. This hotel, pool, and beach area was magnificent. The food and beverages were exceptional. The restaurants were beautiful with wonderful menu choices. The most important part of our vacation was how the staff at Le Blanc treated us. I work in the hotel/casino industry during the past 30 years and have been on many vacations, staying in many hotels, and have never been provided the level of service that the entire staff of Le Blanc provided to us. Thanks Le Blanc and if all goes well We will re-visit Le Blanc in May 2009.

  • This TripAdvisor Member:
    • Liked — Staff, Spa, Room,Pool,Beach, Food and Beverage
    • Disliked — None to mention
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeTNewJersey's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $577 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“loved this resort”

Le Blanc Spa Resort

Save Review
5 of 5 stars
Wabash Indiana
May 14, 2008
5/8 found this review helpful

I am a travel agent and have been fortunate
to spend alot of time in very nice luxurious
resorts. This was the best so far. The food
was amazing, the service was amazing,
the rooms were amazing and the servce
was beyond expectations. I had a massage
and the spa area was also the nicest I
have visited. This property has it all together.
If you are looking for the ultimate beach
resort this is it!

Julie
Wabash Indiana

  • This TripAdvisor Member:
    • Liked — The great food
    • Disliked — NOthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
julielutton's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: August 22, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $577 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Le Blanc Spa Resort

( 30-34 of 470 )
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Le Blanc Spa Resort Address

Blvd Kukulkan Km.10 - Zona Hotelera | (formerly Hotel Sierra Cancun), Cancun 77500, Mexico