WOW!!! We just returned home from Le Blanc Spa Resort and it was by far the best place I have traveled in Cancun, Playa, Cozumel, and the Riviera Maya! The one thing that seperates Le Blanc from others is their impecable customer service. They have it down. You definitely get the feeling as soon as you walk in the door that their only goal in life is to make sure you are completely taken care of. This was throughout the 5 day trip. As soon as we stepped out of our cab we were greeted by Le Blanc staff offering us a wet towel for our hands and their signature beverage, a silky white coconut drink...yummy! Our bags were in our rooms immediately, no waiting around wondering when I was going to get to put my swimsuit on. Each floor of the hotel has a butler designated to that floor alone to help you with any and everything you may need. They had desks everywhere with someone ready to answer your questions. If you even looked like you were ready to go to the pool they were right behind you putting your towels down for you and even a nice fluffy towel pillow to layout on:-) The spa at this resort was the best I have seen anywhere....it was fabulous! The salon, fitness center, business center, etc. were all great!

We actually didn't know this when we booked, but Le Blanc is a Palace Resort. It is the creme de crop of the Palace Resorts. You are basically VIP and can go to any other Palace Resort anytime no questions asked and check out their facilities. My husband and I were married at Moon Palace 5 years ago, so we are obviously believers in the Palace Resorts. By the way, if you are looking to do a destination wedding, this is the perfect place! One of the best perks about booking with Le Blanc is that there are 2 tours included free of charge. The jungle tour which are those little boats you drive out on to a snorkeling area and then back and the other is the boat out to Isla Mujeras. Both of the tours are a blast. We have done both of them, but we did the Isla Mujeras on this trip and it is definitely worth going to see. There is a palace resort there which is okay, but I recommend you grab a cab and go into town on the island and rent a golf cart for a day. There is a little pub called Jax that has wonderful American and Mexican food. It's not scary....very americanized. Drive around and head to North Beach. It is absolutely beautiful and you will love it! As you walk down the beach, there are cool little bars all along. You can walk out into the water and there is a sand bar that you can float and hang out. You can see all of the yachts come in and anchor for the day. FUN!

My husband and I travel about every other month and we hit Mexico about 4 times a year. We tried this hotel because we heard so many great things about it and I am so glad that we did. We will definitely be back and maybe we will see you there!!!

We went to LeBlanc for our honeymoon and, due to the fantastic reviews, had very high expectations and we were NOT disappointed. Everything about this resort is phenomenal!! The service, food, location, beach, rooms, butler, EVERYTHING is fantastic!! Definitely recommend taking advantage of the included tours...they're completely free and you can go to Chitzen Itza, Tulum, and other locations (we didn't do these because they are all day trips, but heard great things about them). We did do the Jungle Tour (which isn't really in the jungle, but was SO much fun...you drive your own speedboat through the lagoon into the ocean, then go snorkeling---takes about 3 hrs or so). We also did the Isla Mujeres tour which was slightly disappointing (the beach/resort they take you to is not nearly as nice as LeBlancs, but there were fun activities to participate in while we were there, so it was OK). Make sure to take advantage of the free nightly 'shows'--the 'fire show' is outstanding! Also, beach volleyball and water-aerobics are a blast and are given every day!! We did take advantage of the 2 free 25 min massages and it was the best massage I have ever had!! Can't say enough about this place! It's also really nice because you get free phone calls to US and free internet in the business center. The food was OUTSTANDING!! The filet at the Italian restaurant was great, and you must try the "truffas" dessert (if you like chocolate) at the oriental restaurant! You can order lunch from the beach, pool, room, or where-ever you like, it's great!! The strips of cajun (grouper on guacamole and tortilla chips) are delicious and I don't even normally eat seafood/fish--it's on the 'snack' menu at the pool. If you are trying to decide if you should go or not--GO!!! We can't wait to go back!!!

My wife and I spend our honeymoon at LeBlanc from April 27 through May 2. Words cannot say enough about to describe our experience at Le Blanc. We feel that it could really be hard to stay anywhere else after staying here. It consistently exceeded our expectations, providing a very memorable and exceedingly enjoyable all-around experience. I could not find one thing to complain about. Service was over the top, and the food was good. Location is perfect. We found the entire staff to be extremely courteous and helpful. It was the perfect place for our honeymoon.

We stayed at the Le Blanc Spa Resort in Cancun for 6 days/5 nights recently. It consistently exceeded our expectations, providing a very memorable and exceedingly enjoyable all-around experience. We found the entire staff to be extremely courteous and helpful. Many American facilities could learn a lesson here, from this customer-focused business. The hotel interior and accommodations were also very clean, modern, and well appointed. We had read some reviews on Trip Advisor indicating a degree of dissatisfaction with the food. We found the restaurants and the food to be simply outstanding. We had dinner in each of the specialty restaurants, and thoroughly enjoyed each. The buffet line is every bit as good as what you would find in an upscale hotel in America. The drinks were all top shelf liquors, supplied quickly and cheerfully. The beach, pools and fitness center were also very nice. The Spa was beautifully appointed and provided an extremely enjoyable experience. In sum, we can quite honestly unhesitatingly recommend the Le Blanc. We will never stay anywhere else in Cancun.