Just got back from a 2 week visit to the Omni. As always the staff were friendly and welcoming. The cleaning, concierge, and vacation club staff were all very accommodating and helpful.

All requests I had for help in my room were answered and dealt with prompty. The hotel is very clean. I had a beautiful oceanview room and it was really fun to see the sunrise every morning as I read the "Miami Herald", had some coffee etc.

The rocks were still on the beach but beach restoration is supposed to be on the way by May, 09.

The only problem was the cooler weather, I'm not complaining as I am from Minnesota!!! But folks need to have some clothing with them for the cooler weather. I was not prepared for the 64 degrees weather I experienced some days.

Still had a great time though.

We went to Cancun the week of the Jan. 26, 2009, and absoluty loved every minute of it! Made us double think about returning back home in Nebraska.
Our first reaction to the hotel was "it's pink"! but not a bright pink. I thought it was cute, plus it's very easy to find because of that. It was very nice, clean, and all the people were very friendly. The only thing that drove me bananas was that the housekeeping doesn't speak english, but heck, thats the way here in the United States. Also they rearange your personal things. Like, I had my hair straightner and blow dryer on the counter, and they wraped up the cord and put in on my suitcase. They always touched my things, which kinda bothered me. But nothing was missing. Also, the waiters don't just speak spanish, but they say something in spanish first, then say it in english (which you can understand), so you learn some spanish while you're ordering your next drink.
If you are a early to bed type of person, I probably wouldn't stay at this hotel, whereas they have some type of "party" every night until 10 pm
The beach was also beautiful. Yes, like all the other reviews, it was rocky, but there were spots that you could get into the water. I'm not that woopy on oceans, so I stayed on the beach, sipping drinks, while my hubby played in the ocean.
If you're trying to decide if you should spend the extra money to get the all-inclusive...DO!!! It's worth every penny. All your food, drinks, room service, and most everything is free. You don't have to worry about how much money something costs, you don't have to carry money with you everywhere. You can order what you want off the menu and not only what you can afford. Plus, you will spend lots of US dollar just to get pesos, which everything is expensive! So, spend the extra money now, and have a VERY enjoyable, relaxed vacation.
The best part of my vacation... I got engaged!

the hotel and the pool are great. The food is good and people are very nice.
The beach is awfull. Since the 2004 hurricane, this is not a beach. This is a ROCKS FIELD. You cannot swim, you cannot bath because this is very dangerous. This is also very frustating because the water is warm and beautifull. Next time, I ll go to another part of Mexico.

We did not select all inclusive. My husband is a chef and wanted to sample lots of local restaurants so we only ate at the hotel once. It was fair/average. (Mexican theme night). However the waiters and bartenders were all excellent and welcoming. Our room was clean and pleasant and always well maintained. No complaints about any of the service or staff. However, the time share pressure is relentless to the point of harassement and would probably deter me from staying at the Omni again. It starts while you are checking in. They offer maps and tourist info and quickly start the time share pitch. We were offered $100 and respectfully and politely declined. We are not a time share couple and no amount of money or offer would be worth the sales pitch for me. The next morning our phone rang at 8:30 am offering us a free breakfast and again the time share sales pitch. Imagine a phone call on vacation at 8:30am!!!! Again we respectully declined. After the phone call decline and as we were leaving the hotel for an excurision they jumped up and started in again and upped the offer to $200. At this point I became uncomfortable and felt extremely annoyed. So, kudos to the hotel staff, waiters, bartenders, cleaning people, front desk, etc, but a great big enthusiastic thumbs down to the high pressure time share staff.