I have never had so many problems with a hotel room!!! When we first got there, we were accosted by sales people. Then, our lock on our door was broken, so we had to have maintenence fix it. After waited for that, we stuffed some things in the safe and headed for the pool. We overlooked a couple of things that we should have put in the safe, and what do you know? When we got back our Ipods and my husband's cell phone were gone!! Security seemed concerned but kept wanting us to go downtown and file a police report. They also had no record of anyone entering our room..which just proves it was an inside job. Then our safe wouldn't work, our sink leaked, our drain was stopped up. We got tired of calling downstairs for assistance.
On the good side, the food was delicious and the wait staff at the bars and restaurants were excellent. (Elias at the beach restaurant and Ismael at the beach bar deserve many kudos!!!) The spa was nice too. Good service there.
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