Came to Cancun for a Bachelorette trip. The Con's to the Hyatt 1. The elevators are like freaking saunas...we came out sweating everytime we took them to and from the 12th floor. 2. Each room has fridges but none of them work (we had 3 rooms at this hotel). 3. We would leave our rooms and almost everytime we would come back to our doors ajar when we MADE SURE to check that they were locked. 4. We had the "do not distrub " signs on our doors but they still come in and clean 5. the Air didnt work in 1 of the 3 rooms we had. 6. the Grill restuarant is the S L O W E S T service E V E R 7. One of our Showers backed up every time it was used AND there were little bugs in that shower.
The Pros: 1. View were amaxing 2. The Expedia desk and Concierge were helpful (the times they didnt hang up on me) 3. Everything else is average about the hotel.
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