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Maya Caribe: Traveler Reviews


Hotel class 2.5 of 5
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Boulevard Kukulcan Km 6, Cancun 77500, Mexico
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58% Do not recommend
2.5 of 5 stars 125 reviews
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Maya Caribe

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1 of 5 stars
isisdancer   2 contributions
Maryland
Jun 23, 2008 | Trip type: Couples
0/2 found this review helpful

This hotel was a nightmare! Outside our room lived two peacocks that made loud noises all night long. Inside our hotel room lived several other creatures including lizards and various insects. The air conditioner was extremely loud and woke me up every time it came on. The food was absolutely disgusting. We ate out most of the time even though we paid for the "all inclusive" meals. The food was served outside and mosquitos and other insects were always there for the meal as well. We were so glad to get home!!

  • Liked — Checking out
  • Disliked — The food
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since June 23, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dos Playas and Maya Caribe

Maya Caribe

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5 of 5 stars
StephMcL   1 contribution
indianapolis
May 27, 2008
0/3 found this review helpful

*Wow I remember this trip like yesterday! I went to Cancun last year in September. I signed up for the Maya Caribe and when I pulled up I knew the driver had made a mistake. It was like pulling up at an inn. Right to the door, and there was the lobby. ;)

*Service was great ,and I had no problem with the Hotel culture but the showers are horrible. Standing only, please update.

*Did I tell you one of the 2 restaurants were closed so we all had to walk to 1 restaurant on grounds.

*I finally went to my all inclusive lunch. Wow anymore amenities like this and I would have felt like I was a lottery winner. I met some people from cancun,london, canada,fiji,colorado, and I could not figure out why some people were saying dos playas.

*Oh we have a more contemporary hotel on grounds? Yes by then I now know why some people keep saying Dos Playas,lol...

*Yes we were misfits of not getting in another hotel but in the end we became the party animals and had soo much fun we started thinking its not soo bad after all.

**Dennise one our tour guides was wonderful and put up with our drunkedness. We still keep in touch and she will be hanging with us again.

**Some of our friends got harassed by security but we straightened that out and we are all planning on meeting this year again..

AS A GROUP we are known as DOS PLAYAS..... BABY!
.
PS. I went by MYSELF to Maya Caribe as it was my 1st time traveling alone. I am upscaling for sure.

I will say Cancun is beautiful, the sun is amazing and the people are wonderful,helpful and very very nice . I bought a Time Share so it does not allways depend on where u stay, its how you play and Cancun has all night clubs, the strip is party city but do not stray please!



Have fun and be safe.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Excellent Time!!

Maya Caribe

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4 of 5 stars
shades4290   11 contributions
Buffalo NY
May 18, 2008 | Trip type: Couples
4/4 found this review helpful

This hotel is an old school style hotel, so if your a snobby traveler who believes that a trip is all about being papmered at your hotel, this place is not for you. It is all inclusive and the food was above average, while the drinks were made strong. Day to day the breakfast buffet was pretty much the same, but the lunch and dinner had variety. The view from our hotel room was AMAZING. The private beach was great because it was never crowded. Also there is a travel agent right at the hotel so everyday we were off doing something different. Parasailing, Mayan ruins, speed boats, swimming with dolphins, etc..

The Maya caribe shared property with Dos Playas. So you are able to use both hotel facilities, pools, restaurants etc..

Folks remember.. Hurricane Dean came through there a couple years ago so some of the other reviews you read are from when Mexico was tring to rebuild. We had no problems that some of the other reviews talked about. Being on a vaction is not about staying at your hotel the whole time.

  • My ratings for this hotel
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since May 18, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Pet owners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $457 (year-round)
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Had a great time!

Maya Caribe

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5 of 5 stars
powellygirl   8 contributions
Berkshire
May 4, 2008 | Trip type: Family
2/2 found this review helpful

Myself, my partner and our 18month old son stayed at the Maya Caribe hotel in April this year.

After reading some of the reviews I was a little aprehensive but I found the hotel to be nothing like the negative reviews left.

We stayed in the main building with a view over the garden. Tthe rooms were clean and tidy with 2 double beds and a full door on the bathroom. The maids changed all of our bedding and towels everyday, swept the floor and sprayed nice smelling freshener in the room. You do need to leave the sign on your door requesting your room to be cleaned.

The area outside of the rooms around the pool is a little tired and could do with a lick of paint and some new decking but it was by no means dirty.

There are 5 pools, 2 restaurants and a snack bar on site. We mainly used the Dos Playas restaurant for food and found the meals to be excellent. There was always lots of choice and the fish in batter was delicious. I can understand how it may get a little repetative after2 weeks but we were happy. They even provided us with milk for the baby as and when we asked. The restaurant opened promptly at the times it was supposed too and we never waited more than 5 minutes for a table.

The beach is a little litered but as all the beaches in Cancun are public its not really the responsibility of the hotel.

The staff were polite and friendly with much better English than my Spanish. They offer a free safe behind reception and free airconditioning in the rooms.

Overall I was very pleased with our experience and have recommended the Maya Caribe to my family. You do get what you pay for and if you are able to look past the faded paint and dodgy decking then you will have a great holiday.

  • Liked — The 5 pools and excellent food and weather!
  • Disliked — Some of the outside areas were a little dangerous for my 18 month year old.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 18-24
  • Member since May 04, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It isn't hell but should only be used as last resort!

Maya Caribe

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2 of 5 stars
fifidr   1 contribution
fifidr
Apr 23, 2008 | Trip type: Friends getaway
0/1 found this review helpful

Okay so here is the truth, the whole truth and nothing but the truth. This hotel is a two stars, so don't expect soft cushy beds and chocolates on your pillow. Here is the overal description of this hotel:
1) Cleanliness is next to godliness: They do not believe this. I am not a picky person, at all, but our rooms felt sort of like motel rooms. The sheets did not smell clean and did not feel fresh. I know for a fact that one of the days they did not change the sheets because i had dirtied the sheets with make up from the night before and when i got back to the room (after the maid was done) it was still there. The floors feel kind of yucky. The bathroom has no ventilation or air filters so of course if someone uses it it automatically smells up the room. My toilet broke on the third day (water pressure is non-existant) The ac did work. The bathroom sick had yellow stains and dust on it. I used flip flops on the shower because it just felt dirty. I did not like this at all, thank God half the times when i got to the room i was so drunk that it did not matter.

2)The staff is rude!!! the staff in the restaurants are very rude. The only way you can get treated well is if you tip them. One of the workers actually pulled me to the side and told me that she had noticed i had left food on my plate from lunch earlier and that if i continued to do this that they would open a tab for me (even though i had payed for all inclusive). The waiters do not ask you if you want a drink or pick your plate up until you call them. Not good service at all. The bartender was pretty nice though (again only until you tip them).

3) I had a really bad experience with the tour agency that is inside the reception office. I had payed for a tour to chitchen itza (which was my major reason for going to cancun) only to find out the next morning (at 7:50 am nonetheless) that they had overbooked the trip. So my sister and I were left behind. The lady at the agency apologized and of course i demanded my money back. I was very upset over this because not only did i not get to go on the tour but i had not gone out the night before because i knew i'd have to wake up early. Do not book any tour with any of them!

Some of the good stuff:

1) The view: of course the view is beautiful, you're in cancun, it is that way no matter what hotel you stay in.

2) The activities director (Marco Polo) is pretty nice and tries to keep everyone busy with different activities.

3) The food was decent half the time, nothing great though.


I will def go back to cancun because I fell in love with the place but will not be returning to this hotel at all.... they need to learn how to keep a clean hotel.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since April 23, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $457 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Maya Caribe Also Known As

  • Maya Caribe Cancun
  • Maya Caribe Hotel
Address: Boulevard Kukulcan Km 6, Cancun 77500, Mexico