we,ve just got back from staying at the caribbean princess hotel,and may i say it did,nt meet our expectations, we went there with a five year old child,and friends of ours had a couple of children too,there is nothing to do for the children apart from playing in the pool,also the adult entertainment is a bit of a joke, there was a organist coming to the hotel a couple of nights a week ,and he was just awful ,you could,nt help but laugh at him trying to sing,then he would put his organ on auto-play and go missing for a long time,also the food was very limited and very repetitive,we found ourselves eating out more then we intended,which was not cheap,most of the staff were very friendly and were willing to help you. we are not stuck up people and had gone to cancun expecting a bit more then we got from this hotel.

Please don't believe all reviews about this hotel. I stayed there at the same time as a reviewer from Vancouver and disagree entirely with his account from food right through to reps and staff. They were all tremendous under difficult conditions from some travellers. All reps and staff were extremely courteous and helpful throughout our stay and the hotel although not 5 star was absolutely fine. We are going back there in September as a result which,believe you me, we don't do unless happy with the place. As a seasoned traveller,all around the world, I feel able to comment fairly on the Caribbean Princess.

This hotel was Terrible.
01. My room leaked sewage - pee and poo water fell from the celing (how romantic)
02. Service pretended that they didnt speak english when we tried to switch
03. Then put us into a dirty room and we had to request it to be cleaned. Not cleaned until 11:00 at night
04. would not honour our married status therefore could not get into restaurants
05. beach was very rocky
06. Was sick from the water or food.
07 no rental snorkeling equipment avaliable
08. No elish help avaliable
09. basically stranded.
10. No one caters to you... you are there to do what they say.
11. hotel tour bus broke down at the border

**** If anyone wants a video of the suage leeking. Please contact me****

I Stayed at the Caribbean Princess in Jan this year. My friend and I were on a budget and we thought this hotel, although basic was fine for what we paid for. The staff were really nice, friendly and helpful. The location is by the lagoon, so we just made our own way into the centre of Cancun everyday either by bus or shuttle service from the hotel. If you are willing to be adventurous and find your own way around, this hotel is an ideal and cheap base to do it from. It is by no means luxurious, the food is average, but still edible. We just filled ourselves up with fresh fruit every morning. Our rooms were clean and spacious, as was the bathroom and shower. So, for the money we paid, we were happy with our stay.