Good hotel, you receive that you paid... is cheap and clean ... we was there to visit the different tours of cancun we just come to sleep and was enough for us... But if your plan is relax in beach... choose other hotel...pool is small and the beach a little dirty. but staff are great people.

this was the worst hotel i have ever stayed in. front desk was irritated that we arrived after our check in time. the room smelled funny and the air conditioner leaked all over the floor. you could literally hear other people having a conversation in the next room, and could hear the party goers come home at 3 or 5 in the morning. not to mention the maid barging into our room at 8am...we're on vacation! they offered a safe at the front desk for valuables...funny how i was missing jewelry after we left.

the best part...we had a 7am flight in the morning, and they couldn't even remember our wake up call!!!! didn't even apologize.

What can I say! After reading other reviews from people on trip adviser I had mixed views about staying in this hotel. But I can honestly say that I wasn't disappionted. The rooms and the restaurant were very clean and although the decor could have done with some updating, I couldn't have asked for better for a 3 star property.
The only thing I will mention is that the reception staff were alittle rude at times and whatever you do, don't rely on the hotel to exchange your currency, they never have any money!! The best advice I can offer is to change your travelers cheques at one of the many exchange places that are dotted up and down cancun. Make sure that the exchange rate is above 10 for the US dollar, that way you don't lose anything. Or better still take Mexican pesos as they are more widley used.
I will say that this hotel is NOT suitable for families with children as there is no entertainment in the evenings and the hotel bar closes at 11pm every night. But there are many bars and clubs for you night owls to explore!!

This is the best holiday destination we have ever been on! Cancun is such a gorgeous place! Like many others we checked the hotel on this site before booking &I was quite worried, but had a great time!

Disadvantages
The moody man on reception, who didn’t give us a very warm welcome, but it was ok coz all the other staff are lovely, especially the restaurant staff!

The room was quite small & we found out from others that you have to moan a lot to move& we could not be bothered coz I wanted to unpack & settle.

No entertainment during the day, other than volleyball&footie, where as in the other hotels it was quite lively, but it was nice 2 have some peace &quiet

Sea was not great compared to other spots, but it did the job of cooling you down& the hotel was still in a beautiful location.

Bar closed too early! At 11

Advantages
Due to the hotel being small we made loads of new friends (Thanks to Jules&Graham, who made our hol so fun!)

Hotel lovely and clean, fresh sheets& towels daily.

The staff were soooooooo friendly and sweet& remembered your drinks.

The entertainment on the night was organised daily& it was all V.I.P where you went down in a coach with everyone from the hotel, got your own spot in the club aswell& sometimes tables, where you would have your own waiter for the night.

Amazing Restaurant. The only one in the sea out of all the hotels, I don’t know how anyone could fault it, it was so pretty, looking out to the sea. The food was good, a lot of people moaned about the variety, but we thought there was plenty! Breakfast is great, with a chef making fresh omelettes & you got snacks in between.

Massive shower, plenty of room. Tip = for hot water turn the small tap on at the bottom&keep it on!

The hotel is the last hotel on the trip, but it is only 10 mins away from the town & you can get a bus for 30p & they are extremely regular (not like our buses)

A variety of people stop her & they are really down to earth, we meet, English, Irish, Mexicans, Americans etc.

Its very cheap to stop here & worth the money! I would recommend it for younger people or those young at heart who enjoy fun& meeting new people. If your not into clubbing then the bar is not much good for you, as you will have to have an early night. A lot of people moaned when we were there, but we just though what are you moaning at, your in Mexico for god sake!
THE DOLPHIN DISCOVERY IS AMAZING, ASK REP. i WOULD DO IT A T THE OTHER ISLAND, IS ALOT NATURAL& NICER FOR THE DOLPHINS BECAUSE THEY ARE IN THE SEA. excaret is a good excursion also, lots of animals&good shows!