We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Golden Parnassus Resort & Spa and Cancun?

We'll send you updates with the latest deals, reviews and articles for Golden Parnassus Resort & Spa and Cancun each week.

  • Save Golden Parnassus Resort & Spa
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d184989?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Golden Parnassus Resort & Spa: Traveler Reviews


Blvd. Kukulkan Km. 14.5 Zona Hotelera | Retorno Sn. Miguelito Lt. 37, Cancun 77500, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust

84% Recommend
4.0 of 5 stars 1,550 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (1,550)
[ Date ] [ Rating ]
A wonderful hotel & great staff...

Golden Parnassus Resort & Spa

Save Review
5 of 5 stars
budpaine   4 contributions
Des Moines, Iowa
Feb 15, 2009 | Trip type: Couples
6/10 found this review helpful

The Golden Parnassus is a All-Inclusive hotel that is absolutely wonderful. I must give an extra thank-you to Reyna at the hotel lobby and to Sonia the pool-side waitress. It really was worth the money...
The food was great with the exception of the Sumo Restaurant- not so good. Never a line, and never a wait for a fresh drink. I had the Beef Fillet at 3 of the restaurants on site, and all where great.
The rooms where very, very clean and nice. I had an ocean-view room on the ground level, and what a view it was. Just wonderful!
Trips and activities can all be arranged at the hotel, so no need to book them in advance. I would also like to thank Rae at AquaWorld for being so absolutely nice. We experienced some not-so nice days and she re-arranged our Jungle Tour.
This is the first time I have ever gone All-Inclusive and it was worth it at the Golden Parnassus! If you are wondering where to stay-- I fully recommend Golden Parnassus. I plan to return in the next several months.
*** 5 Tips ***
1.) Bring several US dollar bills.
2.) Tip waitress for each round of drinks, and your glass will never be dry!
3.) Tip house cleaning ladies daily and your room will be 100% spotless.
4.) Pay for the bus in Pesos. Take the cab only to Flea Market 28, or to Wal-Mart, but make sure you get a price before you get in the cab. (Wal-Mart was actually fun! Good place to get meds.)
5.) When you arrive in Cancun, go directly outside and find your transportation: shuttle, cab, or bus. The time-share salesmen and women will try to direct you into their sales area. Don't be afraid to say, "No thank- you."

  • Liked — The staff and the clean rooms
  • Disliked — No real access to the internet!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2009
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 15, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d184989?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $425 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastico

Golden Parnassus Resort & Spa

Save Review
5 of 5 stars
Canacun   1 contribution
Vancouver
Feb 14, 2009 | Trip type: Friends getaway
10/13 found this review helpful

We stayed at the Golden Parnassus from January 31 to February 7, 2009 and loved it.

Yes the Hotel is "tired" but very clean and the staff put it over the top for service. The past reveiws for Jose at the Tiki bar are all correct, he is absolutely the BEST! I cant say enough about the man he is truly a treasure.

Check in was a breeze, we were guided to the lobby bar and given a drink, front desk staff brought us our keys, towel cards, safe key and remote for the TV then Jozeph gave the overview for the hotel and offered us a time share presentation for the Royal Cancun. We declined and he left it alone, nothing pushy whatsoever.

We had lagoon facing rooms but upgraded the following day for ocean view, a $10.00 US tip got us 6 nights for the price of 5 so just goes to show a little tipping doesnt hurt. Ocean view is stunning and the only complaint I would have about the rooms is the lighting, a little dark in the shower but no big deal. Tipped the maid every second day and we always had new towel art to enjoy.

Loved the fact that the hotel is small, everything is a short walk and you get know your fellow travellers in short order, met a lot of really nice people from all over Canada, the US and the UK . The fact that it is an adults only hotel was definitely a plus, no screaming brats or pee in the pool!

I wouldnt say the food was excellent all of the time but it was certainly very good, I liked the Sumono (Japanese) the best and the Old Barn the least, we never did make it to the Shangra La because we couldnt be bothered to dress up. The Shabu Shabu soup, tempura and sushi were all excellent at Sumono. The pasta, crab cakes and prawns were all good at Pier 12. The breakfast and lunch buffets were very good, lots to choose from and fairly good variety from day to day. There was a pancake/waffle station and egg station where you can make specific requests with little to no wait. The snack bar had cheeseburgers, tacos, chicken wings fries etc, all day and night. The night time cook made the best Taco by far, had one almost every night before we turned in.

The bar service was top notch, rarely waited for a drink and after the first night Jose (tiki bar) and Miguel (lobby bar) remembered all of our names and what we were drinking, usually had the drink made before we sat down.

Pool was excellent a little cold but always very clean, yes you have to get down and reserve a cot early but the entertainment staff were wonderful and Lily did a great job of drink service. The beach has been eroded by past hurricanes but beautiful all the same, the color of that water is stunning. Ivan the tatoo artist was fantastic, loved talking to him about his Mayan heritage. All four of us got tatoos and loved them!

The one and only complaint we had was not being able to order decent wine, they have a menu that you can order from and pay a nominal cost but they never had what we wanted....apparently it was always sold out. No big deal we had a good laugh about it after the third try.

All in all it was a fantastic vacation, the size of the hotel, not having to make reservations for ala carte dinner, no kids and the number one service provided by the staff made this hotel number one. I would recommend this hotel to anyone but then again Im tempted to keep it our little secret....

  • Liked — The service
  • Disliked — The lighting in rooms
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since February 14, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
  • I do not recommend this hotel for People with disabilities, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d184989?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $425 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Decent Rooms, fairly good time

Golden Parnassus Resort & Spa

Save Review
3 of 5 stars
Movee   18 contributions
New Jersey
Feb 10, 2009 | Trip type: Couples
2/7 found this review helpful

The good-
servers were great and accomodating, nice pool area, wonderful view from the balcony, rooms were clean. A very relaxed atmosphere.
The not so good-
The desk staff wasn't the greatest. It rained at night and filled the floors throughout the room and jacuzzi tub edge (since the sliding windows are located at the balcony). Called for assistance several times, finally someone comes with several towels, which did not help. Changed rooms and the same thing occurred. Noticed that other rooms with open doors had the same problem (oceanfront view). Food was ok. Drinks weren't good.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since September 20, 2004
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d184989?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $425 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
it's okay

Golden Parnassus Resort & Spa

Save Review
4 of 5 stars
beate17   3 contributions
Brampton
Feb 10, 2009 | Trip type: Couples
4/6 found this review helpful

The building itself is old but in good condition, very well maintained and clean. The restaurants and the food are very good, except the "Old Barn". The food was low class in comparison with the other restaurants, the steaks are okay after you send them back. The bars are okay and the staff is very attentive.
The beach... What beach?? It's just a leftover after the last storm. You walk either in very soft sand or you have 2 different legs (1 short, 1 long). There are never enough loungers or even comfortable chairs available unless you go lounge-hunting shortly after 6 am. People who came later had to sit on green plastic garden chairs.
The entertainment was okay, a little bit too loud around the pool, especially because the music came from two different sources.
If you want a good night's sleep, you have to sleep on the lagoon side and on the floor and side furthest away from the bar in the lobby.
A heartfelt "Thank you" to the very accommodating staff.
Going again? I don't know! Recommend it to young people? - any time. To older people, no!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since January 04, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d184989?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $425 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
enjoyable

Golden Parnassus Resort & Spa

Save Review
4 of 5 stars
NewJerseyMax   1 contribution
new jersey
Feb 9, 2009 | Trip type: Couples
2/6 found this review helpful

Was a guest at the hotel from Jan 20 to 29, 2009. Food was good and staff was good. The only problems were the lounge chairs not enough, pool water should be warmer and hot tub was chilly. Beach needs improvements as the drop off to the water was at least 2 feet and was dangerous when exiting the water. Rooms were clean. The menu should be changed every few days. I believe if we go again we will be going to Riviera Maya as the hotels are newer and beaches are more friendlier.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since February 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d184989?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $425 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Golden Parnassus Resort & Spa? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Cancun, Yucatan Peninsula
$408*
Check Rates ABS:HotelCheckRates-d634235?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$357*
Check Rates ABS:HotelCheckRates-d154428?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$363*
Check Rates ABS:HotelCheckRates-d185322?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Golden Parnassus Resort & Spa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Golden Parnassus Resort & Spa Also Known As

  • Golden Parnassus
  • Golden Parnassus Cancun
  • Golden Parnassus Resort
  • Golden Parnassus Resort Spa
  • Golden Crown Paradise
  • Cancun Crown Paradise
  • Golden Parnassus Hotel
  • Golden Parnassus Hotel Cancun
  • Great Parnassus Resort & Spa
Address: Blvd. Kukulkan Km. 14.5 Zona Hotelera | Retorno Sn. Miguelito Lt. 37, Cancun 77500, Mexico