I went on spring break through StudentBreaks.com and they set us up in the Girasol Condos. There were 30 of us so we were pretty excited to be together in one place and enjoy our spring break. When we arrived we were greeted by a representative telling us that the Girasol has the nickname in Cancun as the "Ghettosol!" When we checked in we received one, I repeat...one, room key per room for 5 people staying in each room. We headed up the flight of stairs you had to walk to actually get to the elevator only to find that neither elevators worked. This was a recent occurrence during our week stay by the way. Six stories of stairs with two bags of luggage for us.
Then we opened our room to find the room had no lights. We eventually found the breaker box and had to turn on the breakers. Besides the lights, the room had 2 towels, no air conditioning, and already had ants crawling everywhere. You would have thought that 30 people coming to stay at your hotel they would have given your room a couple more towels and looked over the room a little better.
We also were very excited when we Googled images of the Girasol and saw the pool with a Tiki bar in it, green grass with lawn chairs, and a beautiful view. Just to warn you...the pool you see in the picture does not belong to the Ghettosol. The picture was taken from the Ghettosol but of another condo's pool and hot tub. The Ghettosol's pool was dirty and the water level was about a foot and a half too low so the pool was not being filtered.
Another incident we had with the Ghettosol was 10 of us jumped in the 8 person elevator because we did not want to walk the 6 stories of stairs. The elevator did not even budge and when we pushed the security alarm and yelled for help for a good half hour with no prevail, we decided to try and open the doors ourselves. We eventually got the door open with some help from onlookers and service personnel. When we exited the elevator, management was waiting outside to blame us for "Breaking their door!" They tried sticking us with a $1800 bill. When we tried to plead our case, the staff proceeded to call the cops and threaten to send us to jail. We ended up having to pay half of the bill. Great customer service!!!
All in all, if you want good location to night clubs, a short walk to a mediocre beach, don't mind sleeping with no air conditioning or ants, and don't mind walking 6 stories of stairs to get to your room, the Ghettosol is right for you!







