This was our first trip to Cancun we went with 6 others. Thomas More picked us up at the airport and was prompt. We used also them to book some of ours tours and other outings during our 10 days. The Resort was beautiful very clean and comfortable. The staff was very nice and helpful. The beach was the best. The restuarant was good and had an awesome breakfast buffet. We did not think that it was located to far off the beaten path. Take the bus it was a kick in the pants. I would recommend this Resort to everyone we will be back next year with our kids.

We stayed at the Royal Mayan for a week in Feb. 2008. We had five adults and a 20 month old baby. We are not timeshare members and booked directly. It could not have been nicer. We had a 7th floor apartment overlooking the pool and with a direct view of the ocean. The apartment was spacious, very clean, and very comfortable. The beds were superior. We spent most of the week at the beach or at the pool, and the extremely nice staff brought us drinks and food. This was a real vacation! Everyone was charming, friendly, and helpful. We ate many meals in La Palapa (the open air restaurant by the pool) and found them to have a great selection. Thomas Moore travel agency, which has two desks in the hotel, helped us get to and from the airport and booked three trips and a parasailing event for us. I would return there in a minute! In fact I would return there tomorrow!

Have been going to Cancun for several years, but 2007 was the first year at the Royal Mayan. I was not sure how I would feel about it after spending several vacations at VCI and feeling so at home there, but I loved the Mayan! The staff was wonderful, the villa was superb and the overall experience was the stuff of which fond memories are made. With the adjacent two Royal Resorts, the restaurant choices are varied and each is wonderful. It is hard to choose whether one wants to relax on a beautiful balcony with pool and ocean views or spend time in the pool or sea. There is no bad choice at the Royal Mayan. Everything about it is five star and am looking forward to another two weeks there this year. A true "home away from home" atmosphere with abundant choices for relaxation or night life activities all around you.

Friends offered us a week at this resort and after reading blogs on this site, we decided to go. We were not disappointed! Most especially the staff are very dedicated which goes a long way when vacationing. There was no sense of being rushed in any way, the restaurants are not four star but extremely comfortable. If you want to just sit back, relax, and soak in some sun, we would definitely recommend this place!