I spent a long weekend at Park Royal. I was mainly looking for a relaxing weekend at the beach at a good price, and that's what I got. Park Royal's beach front is not wide, but it is in superior shape compared to many properties. There is plenty of sand, and I think there was a grand total of one small rock in the water. No seaweed at all. Surf can be powerful, but there is room to swim. There are only about a dozen palapas, so finding shade on the beach could be elusive when the place is busy. (Occupancy was only about 45% while I was there due to lingering effect of the flu scare.)

Other than the beach, what stood out most about Park Royal was how clean it was. I don't mean just the rooms but the public areas were spotless. The floors actually gleamed and the staff were constantly cleaning. Even the ashtrays were carefully cleaned and groomed every day.

The clientele seems to be about 60% Spanish speaking, including many Mexican families with children. Park Royal is not in any way a party hotel or a place to meet young singles. However, they do have the nightclub excursions like other properties. There is nothing really to do on the property at night.

The location is within walking distance of a major shopping plaza, La Isla. Adjacent to the hotel and accessible from the beach is a small Mayan ruin about the size of my living room. It's worth 15 minutes of your time to check it out, but try not to spook the iguanas sunning themselves nearby.

As for the food - I only ate the buffet, which was pretty hit or miss. Fish dishes and fresh fruits were good, meat dishes tended to be subpar. The best surprise was "green juice" with breakfast - basically pineapple juice with pureed celery and other veggies added. Looks and sounds awful, but it's actually quite tasty and very good for you. Alcoholic beverages were nice and strong when they came with my meal but not so much when ordered from one of the outdoor bars. (The lobby bar is isolated on the lowest floor with the front desk and isn't a good place for socializing unless you want to watch TV.)

The rooms are simple but well kept. Everything in the room - A/C, plumbing, TV - worked well, except for one table lamp. There is an extra charge of $2.50 per day if you want to use the in-room safe, which is annoying, but the safe worked properly.

With all the drinks paid for in the all-inclusive price, I felt Park Royal was a very good value for my money. Don't come here if you want a spring break/party atmosphere. But it's easy to see why they get a lot of repeat business.

First time at this resort and i was amazed. The staff work so hard to make our stay a great experience. They were so friendly and helpful and work so hard. The service was impeccable. Every one from the waiters to the room maids did a great job. The hotel was spotless, everytime i turned around there was someone cleaning. The food was good with a great variety and theme every night. The italian restaurant on site was a pleasure to dine in. Nice music and ambiance facing the ocean. How much more can i say. I met some wonderful people in mexico and will always have these memories with me. The hotel is right on the ocean. Everynight there was a theme night, casino night, karaoke and it was alot of fun. I would go back in second.

The service, cleanliness & food were excellent. There are 2 pools, both fairly small, one for adults only which was very nice. A small resort and we upgraded to a Presidential suite (1 bdrm) with a large terrace with a jacuzzi tub with an ocean view. The reservation restaurant has outstanding food and the buffet is very good.

I wanted warm sunny weather and a beach on the cheap. The Park Royal provided this and more. It has a nice beach whereas some other hotels on both sides had only sea walls, (e.g. no really long walks along the beach). The location is excellent. There is an ancient ruin right on the beach. Also, there are three shopping centers within walking access, the best one directly across the street. It was a very nice evening spot to people watch, enjoy the street mimes, and do some souvenir shopping if you are not into the bar scene. Being in the hotel zone, there is easy access for doing tours-companies will pick you up at the hotel. The hotel staff were all very attentive and pleasant. The food was edible. In the Italian restaurant they tried very hard to make it 5-star dining by offering wine, suggesting a chefs special, providing good classical music with a violinist or cellist being accompanied by a sound track. The meal presentation was artful. It might have been more of a 4-star but they were trying really hard. The maids kept the room immaculate and provided towel animals each day. Yes, the toilets don't flush well and the windows on the cheap rooms don't open so it is hard to dry out the swimsuits. In the Yucatan, we really should be putting the TP in the wastebasket, not the toilet and maybe the system would work better. Or use the public restroom when you have an urgent need. But don't bother raising your blood pressure by complaining about the toilets, I am sure they already know. Know this before you go and deal with it- its not such a big deal, is it really? For clean rooms, great sand beach, ancient Mayan ruin, great shopping mall, attentive staff, reasonably good food/drink, and a budget price? We thought it provided a good value.