I visited this hotel after the great reviews it received on trip advisor. I have to admit it was better than expected. The hotel was exceptionally clean and the employees were great. My biggest concern was the food, since it was an all inclusive plan. I was satisfied. It was not the best food in the world, but was good for five days. They had a variety of themes every night at the buffet and the food at the Italian restaurant was very good. The alcoholic drinks made by there bartenders were great. You would think that an all inclusive plan would limit the amount of liquor in your drink or result in badly made drinks, but these bartenders had no shame in getting you drunk. As per our experience, do not go to Mexico in June, we experienced partly cloudy and even rainy days while visiting. Thank God, there was a mall right across the street from the hotel.

I stayed at the Park Royal Piramides March 19-26 this year for spring break with my best friend. It was one of the best weeks of my life!! It was our second time in Cancun, so we were much more familiar with things. The people at the hotel were wonderful to us. It was a great place to stay because there were quite a few other spring breakers there too, but it was also a family resort, so it wasn't out of control like some places can be. I liked that a lot. Also, the beach was one of the most beautiful in all of Cancun!!!! The only thing we didn't like was that our friends from home (who stayed a few hotels down) were not allowed to visit us at the hotel...they got kicked out actually. We found the food to be a great variety, and the Italian restaurant was fabulous! I would stay here again in a heartbeat, and would reccommend the Park Royal Piramides to anyone for any type of vacation. GREAT PLACE! Feel free to email me with questions!

Beautiful and well-kept grounds. Extremely friendly staff. Excellent selection of food for all-inclusive package. Try the Italian restaurant...you won't believe it is apart of the package. Very happy and would return.

My husband and I stayed there for our honeymoon, May 16th through May 22nd, and we found it good for the price. The hotel was VERY clean, there always seemed to be someone cleaning at all hours of the day. I agree with the other reviews that the front desk was not the friendly; they seemed putout to help you.

The room it self was clean, and there was a mold smell that did go away after the first day. We also had two sinks and a mini-fridge. You do have to ask for the remote down at the front desk. If you want to lock up your valuables you have to ask for the key for the in-room safe, which is $2.00 a day.

The bars are great, you will have no problem getting your fill of Corona or alcohol. Marco and Omar are the best bartenders, watch out for Ishmael' he is no fun. Just ask for however much you want and they will gladly give it. Though if you do plan on staying on the beach allot we do advise that you buy a portable drink container and get it filled up so that you do not have to go back and forth all the time.

The only real negative was the food, it was all the Mexican version of American food, it would look the same but taste different. Breakfast in the Buffet is really good, lots of fruit and made to order omelets. Lunch and dinner were generally ok with at least something to eat. The snack bar is good if you want something quick. The Italian restaurant though was bad. It is not full service; you have to get your own appetizer and desert off of a buffet and they only serve dinner. The actual main course was ok, not the best ever by far. Definitely do not order the sangria, I know it's Mexico, but it was really bad.

So over all it was clean, the beach is beautiful, they play dumb games like bingo during the day, there is plenty to drink, and you can always find something to eat. Oh and you are not required to do the time-share thing at all, but we went and bought so it can be a deal. And lastly ask Omar at the Lobby Bar if he can play "Texas Hold'em" with you.