this is a terrible place for anyone looking to have relaxation and family time.....it is an unorganised and dirty resort......i had an awful vacation and happy to be home! dont waste your money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If you are aged between 18 - 25. You want to party? Have the time of your life? Have great memories? Meet amazing people? Be at the best hotel where its all happening and where everyone talks about? - MAKE SURE you stay in this hotel - IT IS AMAZING!!!

I have been to Cancun 3 years in a row and this is by far the best hotel i have stayed in (previously stayed in the Barcelo Costa Cancun and the Riu Cancun)

The entertainment team are quality! big shout out to Jose, Julio, Luciana and all the others, they made our holiday so much more better!!

Also look out for Yessica (absolute Stunner) she works on Concierge!! haha

The rooms are decent! my air conditioning was fine, the room service was done every day, and i never had anything stolen (and we never used a safety deposit box, just my suitcase)

Food - all of our group thought was fine, good selection everyday
Drink - the aloholic drinks i asked for got me drunk, they tasted ok - so what else can you ask for - if people were to read the description of the hotel it states - alcoholic drinks are locally sourced!!

Beach - yes it is Rocky in places, all you need to do is go about 20 yards futher down, just about in line with the Grand Oasis part of the beach and it is perfect as you can see on my photo's

Pool - is just full of sexy American / Canadian / Mexican and some English Girls - Lads you will be in your element, for the girls theres plenty of lads too you can feast your eyes on lol!

Overall, i think that people should realise the main source of income for this hotel is for the younger genration, if you want to stay in a nice hotel where you can relax and have a peaceful time this isnt the place for you, there plenty of other places you can go!!
This hotel contributed to me and my friends having the best holiday of our lives!!! we will definately be going back next year!! BRING ON SUMMER BREAK JUNE 2010...

Thank goodness we got this trip at a bargain. I can see why they had to heavily discount the cost.

Complaints:

We had to switch rooms because our air conditioning did not work in the first room. We could not get our TV fixed in our second room for the remainder of the stay after multiple calls; we don't stay in the room a lot so it was not a big issue, just a nuisance.

The noise was also a problem, there were people yelling in the hall ways most of the night, especially at around 4am when the bars closed. I thought the prior complaints had a lot to do with spring break, but apparently not. The other noise was from the heavy table and chairs in the rooms being moved. When you move them the noise will be heard rooms away.

My biggest complaint was that we did not have any bottled water furnished for the rooms or a fridge. The bottled water in the lobby was $7, you can go across the street to a small store by Captain's cove. You would think an all inclusive would supply bottled water.

The Cancun beaches are disappearing. We stayed at this resort seven years ago and the beach was a large expansive area, but they have lost a third of the width of the beach area and you now have exposed rocks you have to navigate if you venture into the surf. Our group came back bruised and scraped because we thought we were up for the task. This goes for most of the hotels along right of the 7 in the hotel zone.

The best part of our trip was going off the resort to Captain's Cove restaurant for Steak and Seafood. It's expensive, but the service is top notch. We also ate at a very good Brazilian style restaurant at the resort. We had good food and good service. The people working in the restaurants were all working hard and trying to service everyone, but it looks like they cut the staff, so you may have to be patient. If you run into a great server, I would recommend tipping them. The people in the restaurants had the best customer service.

I have been to Mexico six times and we are going to the Playa Del Carmen area in two weeks, so I say these things knowing the area and having stayed at quite a few different hotels and areas.

My wife and I went to the Oasis for our 10 year Anniversary. The first 2 days there was great. We drank at the pool, ate at the restaurants and hung out on the beach. Seriously though, after 2 days everything at this resort gets old quickly. The food tastes the same, The alchohol drinks made me sick (and I can drink with the best of them) Tequila is harsh, not smooth at all. My wife liked all the girly drinks, )Miami Vice, Bob Marley, Mango Margaritta, Pina Colada... but I like beer and it was kinda gross after the 2nd day. The grounds are beautiful at this place but if I was to do this trip again, I would stay at another resort. Pay the extra money and stay somewhere nice. We never got anything stolen but we talked to people who had and almost everyone we talked to there was unhappy. We made the best of it but never again. Email me anytime to discuss and I will shoot you straight..