We read all the reviews before we went and were a little nervous. The ONLY bad part about our trip was the beach and we were expecting it. When we arrived we were checked right in and very quickly. Unfortunately only 1 of our 2 rooms was ready (the other wouldn't be ready for 1/2 hour) but that wasn't a big deal. They tried to set up the 90 minute talk in the morning and we said no thank you and were never bothered again. Our rooms had great a/c, plenty of towels every day and good maid service. Every day the bed was made up decoratively. The pool was spotless and the entertainment staff was great. The food was very good and we never got sick. I'm a transplant recipient with a very low immune system so if there were any issues I would have gotten sick and I never did. The restaurant staff were always right there to refill your glass or remove your plate. We never had an issue at the bar, Lines moved very quickly, even at the pool bar. For what we paid, I thought it was wonderful. I'm wondering what building those who had issues stayed in. We were in Phase II on the 5th floor. Never had a noise issue. We were way down at the end. Also wondering who others booked with. We were with Apple and everything went so smoothly.
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