The staff are great and the hotel very clean, the standards of the staff and cleaniness is high, they can't do enought for you and don't care you can't speak the lanugage as they speak good english. this may not be not what you expect of a all inclusive and it certainly isn't in the broucheres but hey you get what you pay for. we read the reviews before we went and knew what to expect but to be honest it was better. the food was fresh, hot and you had a choice of two meat and one fish, you had veg, chips, fruit and salad. dessert what more do you expect. and hey your in mexico so a mexcian night and spicy food is expected your not in england now enjoy the atomsphere and lighten up. we enjoyed our stay but then we only used it for breakfast which was fresh and made to order, and evening meal the rest of the time we toured the area. if your going for a holiday that is spent round the pool then stop been a cheapstake and pay for luxury, in life everything has a value and if you want cheap you get it. this hotel has a long way to go in understanding what all inclusive means but then i blame the tour operator and not the hotel. they are trying but unless the tour operators are prepared to invest and assist them then we get the Mexican version of all inclusive. you can't complain if you went for allocation on arrival as you know your taking pot luck. If you want the Ritz and top class pay for it if you want fun and a great holiday (-) moaning and enjoy yourself. reading the reviews on the other hotels you can get a lot worse for more money. Keep up the good work Torre Dorada your tops for cleaniness, fun and great customer service staff who will go out of their way to make sure your happy.

I loved this place the food was a bit off like but i could get used to it the staff were great especially IRWIN, FELIPE BALTAZAR and MIGUEL AND ALL THE OTHER STAFF GRACIAS from MARGARITO

is this a hotel ? as it seemed to us that it was just converted apartments ,the restraunt is over the road and is also Open to the Public ! although i dont think many people would eat there by choice as the food is soooooo bad ! we stayed one night then got outta there . cost a lot of money to move but money well spent in our opinion. TA TA torre dorada may see you again .......On Holidays from Hell!

This isn't the resort that really invites those who aren't up for a laugh and a good time. I thought this hotel was brillient. Breakfast was good, never went to lunch as snacks by the pool are great. Evening meals varied, I never had a bad meal there, you have to be willing to try new stuff. If not stay at home and get a take away.
The staff at this hotel are superb, you just need to tip once in awhile and stop being penny pinchers, all inclusive or not. There wages aren't great out there. Bar staff at Torre Dorada made my holiday, as great as it was, the bar staff were brillient. The maids that cleaned the rooms, absolutely great aswell. I've been on holidays where things go missing, I left money and expensive electrical equipment, they never touched it. Clean sheets and a made bed every day.
If don't like this place your rather snobish, and need to get over yourself and have a good time.
I'm already looking on the net to go back.

Cheers Torre Doradra I had a great holiday.