We plane our first Cancun vacation last winter, browsing the internet you can see many places to rent from private owners all over Cancun nad Riviera Maya.

How you can pick the right one when the internet comments are so different from each other, mention the same owner and unit.
It look like some of the owners place the extra special good comment them self regarding his or her unit.

Second, we are really afraid to give our credit card over the e-mail or send money to Mexico.

We are small business people and proud member of our local
Better Business Bureau in our area.
So we check the internet for: Better Business Bureau of Mexico, and guess what.
"BINGO."
The firm exist, and help tourist like us for years, FREE of charge to us, we can not believed our luck.
We pick 3 different beach condo units that we like to book for our vacation.
Agents from: (-)bbbofmexico(-) check this 3 units and send us 99 points report from each unit with some pictures from the date of the inspection. We can see the unit condition and check the report before we send our money to the owner.

Thank you, bbbofmexico(-) you make our vacation worry free, we really like the unit you recommend to us. This was our best vacation yet.

Sally Atkinson, W.V.

We rented Unit 5202 For 10 days in May. We have stayed at the Brisas a couple of times before and were impressed with all the improvements in and around the complex. New railings and resurfacing are bringing the complex back to almost new condition and the beach was in the best condition we have seen in 10 years. Our condo had just gone through a total remodel with new furnishings, new beds- (wall beds in the main bedroom), doors windows, bathrooms etc. I think we were the first renters since the remodel because you could still smell the paint which was a little strong at first but after a couple of days it went away. We spent a lot of time at the pool and beach and the boys really enjoyed the boogie boards. We also rented jet ski’s a couple of times from the hotel next door. We also got to see a couple of large turtles come up on the beach and lay eggs late after dark one evening an awsome experiance. Cancun now has air conditioned buses which really made the trip downtown enjoyable they cost about a dollar but its well worth it We really enjoyed our stay here as this is really a relaxing place for the family but if you want bars or restaurants go to an all inclusive. Cancun is almost 100% back in operation with the exception of a few hotels. We had a great time.

We spent Easter week here during 2006. We sat outside the unit for over an hour waiting for the key - then another hour while they sort of cleaned the unit. To open the door, you had to unlock it, then lift up while shoving as hard as possible with your shoulder. If you were lucky, it would open half way before totally jamming on the floor. We taught the kids to climb out the window in the event of an emergency.
The ants all over the kitchen were another indicator. The cockroaches did not come out until that night. After the first dozen cockroach sightings, we called the owner. He agreed they were disgusting and that we had a problem. His answer was to do nothing. After 20 minutes, he finally agreed to have his manager buy us a can of Raid. We had the pleasure of spraying them periodically, then cleaning up the dead ones. This is unacceptable service at any price, let alone almost $200 per night.
Cancun is great, and the unit had a good view - once they finally cleaned the windows in mid-week. The locals were all very friendly and helpful. The construction crews never started before 8 am, and stopped by 7 pm, so you had a chance to sleep outside these hours. If you want to sleep past 8 am - forget it.
We paid a good price - and got an unclean, unsafe dump. There may be nice units in the Brisas complex, but be certain to avoid unit 5202 from the Canadian couple.

We had a great time here! My wife and I loved the relaxed laid back atmosphere. Our condo was very nice and had a great ocean view and had some extras that we didn’t expect...a telephone! The owners (a couple from Canada) even gave us a phone card and of course instructions! We were able to order in pizza hut pizza and the kids were thrilled about that! I also figured out how to get internet (had to buy some more phone cards) so I could check emails and so the kids could msn their friends back home. The kids loved the boogie boards so much we could hardly get them out of the water! The complex is a little rough right now as some of the owners are still completing repairs but that is to be expected because of the hurricane. The pool and common areas have all been put back into great shape and the beach was pretty darn good too. It was nice staying somewhere that we could just relax and not have to worry about getting all dressed up for dinner. We loved the evenings as we could relax on the sundeck and watch the cruise ships go by and listen to the ocean.
There is no restaurant here (there is a store onsite which sells food, snacks and alcohol) but we went on the beach to the hotel next door (the Solymar) and had drinks and dinner. There’s also a place called JJ Captains that is about 2 blocks away. We had some great seafood and drinks here. It’s a nice open place built on piers on the lagoon side but watch your bill closely as their "math" isn't very good if you know what I mean. Cancun has some new buses geared for tourists. They are a little more expensive than the regular bus but well worth it for the comfy seats and the A/C -costs about a buck. We took a day trip to Isla Mujeras (don’t know if that’s spelled right). We followed the instructions the owners gave us on how to get there on the regular bus and a short ferry ride. The return cost for 4 of us was about 30 dollars (bus and ferry) we rented a golf cart which you can drive all over the island for about 40 dollars for the day. We ate a place called Jaxs. The burgers were huge and tasty and the beer was cold and reasonably priced can’t beat that!
I think we will try to make Cancun an annual trip.