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Desire Resort & Spa: Traveler Reviews


Carretera Cancun-Puerto Morelos Km 27.5 SM 12 | Mza 41, Lote 1, Fracc. 2, Cancun 77580, Mexico
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84% Recommend
4.0 of 5 stars 164 reviews
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Nice vacation could be better

Desire Resort & Spa

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3 of 5 stars
em20   2 contributions
Redding, CA
Jun 25, 2009 | Trip type: Couples
8/11 found this review helpful

Well we finally went to Desire. I little nervous about our first "spicy" vacation. The trip from Toronto was uneventful, the cab ride from the airport to the resort was nice and short. Check in was pleasant enough, although they would not give us a room a couple of hours early and made us wait the two hours before they gave us a room key. Apparently other people I spoke with said they were VERY strict about this, somewhat strange as they tout themselves as a four star resort.

Anyway we changed at the spa and went off to have some lunch. Probably the worst meal of the day. We found that the breakfast & dinner were significantly better. The lunch buffet was not very good, the food was kinda like the Home Town Buffet quality. One thing we really disliked were all the nude people roaming around the restaurant...nothing against nude people but not in a restaurant.

After lunch we went to the infamous beach beds, had no problem getting one from the beach concierge. Lay there for the next few hours remembering why we had come here in the first place. The drinks in general were not as good as what we had experienced at Grand Lido. In general they were not cold enough and the warm drinks would melt the ice and get watered down, don't even try to get a soft drink they were horrible. Our favourite drink the Pina Colada was somewhat of a dissapointment.

The Japanese restaurant was probable the best, open only for dinner. The others were pretty good but started to get tiring by our third day.

All in all it was pretty good trip. Some pretty wild people, almost all of them pretty nice. Some however did not want to waste their time with you once they found out you were not in the "lifestyle". If you are going there to relax in a sexually charged atmosphere and are prepared for an eyeful you will not be disappointed. I thought there theme parties were pretty good. The resort tried to make it fun for everyone. The roof top Jacuzzi, oh well you need to go see that for yourself, suffice to say it was not something I would get into again ; )

The service was very good in general, they work quite hard to make your stay pleasant. One thing I did not like was tipping was strongly encouraged. Even the band made a plea to tip the staff saying they need the money. My point is that at $500/night all inclusive the hotel should take care of its own and not expect the guests to fork over more money. We did notice a difference in service level depending on who you tipped. People tipping for the beach beds were definately getting better beds etc. For what you get I would say the hotel is definately way overpriced. Having said that I'm glad I went to see what it was about but I don't think I would be back at these prices.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since September 13, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $539 (year-round)
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Nude and swinging but not a luxury resort.

Desire Resort & Spa

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3 of 5 stars
SoBeRetired   1 contribution
Miami Beach, FL
May 4, 2009 | Trip type: Couples
12/17 found this review helpful

Desire Cancun falsely advertises itself as “all inclusive.” Despite average rates of about $600 US per couple per night, the resort charges for “premium” meals, for use of kayaks (a “fee” because the water is a marine reserve), for “reserving” a palapa bed on the beach ($20 US per day), for a WiFi connection, for Internet use ($5 US per 30 minutes), for bottles of wine (about $40 US for a Mexican wine widely available in Mexican restaurants for less than $10 US), and for bottles of liquor. Guests are expected to tip for every service, and upon arrival they are greeted with a hustle that turns out to be a thinly disguised attempt to sell what amounts to a time share in the resort.

What does one get for these charges? The beach is nice; nudity is permitted in public areas, though not in restaurants; and there is a disco and party room for lifestylers or those curious about swinging. There is also a limited room service menu and free drinks by the glass at the bars, in the restaurants, and on the beach; although, as noted, unlike in better resorts like Jamaica's Grand Lido, one is encouraged to tip. There are not nearly enough lounge chairs at the pool, so guests are supposed to get up at 7:00 a.m. [sic!] and register for them with the pool attendant. Alas, in our experience, the attendant wasn’t there at 7:00. When he did show up, all but two of the lounges were already reserved. How did this happen? There are wonderful palapa beds on the beach, but an insufficient number—unless one is willing to pay $20/per day to reserve them, forget it.

The food we had over five days was barely above cafeteria quality—poor ingredients, dishes prepared en mass, little creativity, no skill in using spices or herbs—and the service we experienced was most often indifferent. Anyone used to fine cooking at home, in urban restaurants, or at better resorts in the Caribbean will be appalled.

Desire exploits its customers. It can do so because it has no competition. The other resort on the Riviera Maya allowing nudity, Hidden Beach, has a great pool but no usable beach. And Hidden Beach does not attempt to create a sexy atmosphere or to welcome lifestylers. People who want a sexy atmosphere, a nude beach, and fine restaurants would be better off in South Florida where all these are available.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since May 04, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Very initmate and sensual

Desire Resort & Spa

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4 of 5 stars
honeygirlsugarsugar   4 contributions
Alexandria, VA
Apr 18, 2009 | Trip type: Couples
1/8 found this review helpful

We have visited Desire several times and completly enjoyed it. We also visited Hedo. The atmosphere and food at Desire are better, but the beach is smaller. We would be willing to share more detailed information with anyone who contacts us at honeygirlsugar@yahoo.com (one sugar).

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 06, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $539 (year-round)
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How soon can we return?

Desire Resort & Spa

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5 of 5 stars
Emptynesters09   1 contribution
New York
Apr 17, 2009 | Trip type: Couples
7/9 found this review helpful

This was our first experience at a clothing optional resort. I have to say that the drive up to the front of the resort was quite underpar, but since the entrance was not a big issue, it really didn't matter. Once inside, the staff cannot do enough to make you feel comfortable and welcome.
We had selected an oceanview room. It was located directly behind the ocean beds and the view was outstanding. Our room was always kept meticulously cleaned by the friendly staff. There were some individuals who were not happy with the location of their rooms, but the staff did everything in their power to make changes.
The food and service in the International restaurant was wonderful. This is the one restaurant that requires the men to wear pants (no shorts/jeans), which adds to the quality of the restaurant. Very romantic and the food was great. Breakfast was always good with a varying selection to choose from. Didn't go into the Italian restaurant, so I can't comment here.
I have to admit being a first-timer at a clothing optional resort was a little disconcerting at first, but that feeling certainly doesn't last long. I have never been on a vacation where everyone is so friendly. It was very easy to chat wherever you were: bar, restaurant, pool, jacuzzi or disco. Any apprehensions I had were gone within minutes. Young, old, well-built, not-so-well-built...everyone was friendly and on an even par. It was relaxing and wonderful. I was a little awe struck when first visiting the jacuzzi area. Things were going on that were incredible to see...but there was absolutely no pressure to participate whatsoever. You could just enjoy the warm friendly atmosphere or take it further if you so desired...
Definitely would recommend visiting this resort if you're debating...we can't wait to go back!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 17, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $539 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Time For This Newbie!

Desire Resort & Spa

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4 of 5 stars
raymondTennessee   4 contributions
tennessee
Apr 6, 2009 | Trip type: Couples
7/8 found this review helpful

My wife and I just returned from our first trip to Desire and I wanted to write a review while everything was fairly fresh. We had a short 3.5 hour flight into Cancun at which time we were herded through immigration along with the other Spring Breakers. After a brief time there, we picked up our bags and made our way outside to find the representative from Olympus for our transportation to Desire. After about 10 minutes we loaded up on a small van along with 5 other tourists that were going to other hotels. The drive to Desire was about 20 minutes and we were stopped at two security check points where I had to sign a sheet. It was kind of funny because I'm sure the other folks in the van were wondering why all the security. The front of Desire is a large swamp type lagoon but I never did see any alligators as seen in some of the other photos. We were greeted by a bellman who took our bags and led us to the front desk. The guy at the desk said, "I have you down for a garden view room." I corrected him and said no I actually have an oceanview. I showed him my voucher and he replied, "Oh, let me look into that." After a few moments, he told me he had found a room. We listened to a short talk about the resort and the lady started talking about their timeshare/points program. I politely told her we were not interested and she said ok and never brought it up again. We were taken to our room which was 1002 directly behind the pool and on the bottom floor of the building with the rooftop jacuzzi. To call this an oceanview room was a real stretch as you had to look through bushes, the pool, beach beds, etc . to see about a one foot square area of ocean view. It actually turned out ok though as this room location was very convenient to the pool, restaurants, jacuzzi ,etc. In fact, the resort is so small that there really is not a bad room at the whole resort outside of the infamous room directly underneath the jacuzzi. We arrived about 4pm and headed to the pool with our swimsuits on. Once we laid out, we quickly noticed that 99% of the guests were all naked. There were all body types and I mean all. (good and not so good) We quickly shed our suits and thoroughly enjoyed the freedom the entire week. Sylvia at the pool provided outstanding service with a smile. I usually gave her $1 tip per round and she seemed very grateful. I was probably in the minority on the tipping but enjoy helping out these hard working staff. There is a restaurant at the pool area which is pretty good. They always had hamburgers, chicken sandwiches, etc but also some nicer lunch items as well. To the left of the food line was a bar where you could always get water, soft drinks, and alcohol. I primarily stuck with beer and margaritas and both were tasty and cold. One thing that was sort of funny is that some of the guests will walk up to the bar to get a drink buck naked. They walk right past people eating their meal with nothing on. I thought this was a bit inconsiderate but it didn't seem to phaze others. I always put my trunks on when going to the bar. You are required to have bottoms on to eat at any of the restaurants. Our room was just ok. Very simple with a nice big king bed. There was no dresser in the room so everything had to be stacked on a ledge or placed in the small closet. The bathroom was pretty big and had a huge shower. (no tub) The water pressure was great and we had plenty of hot water. We did see a few mosquitos in the bathroom on a couple of nights. I think they were getting in through a small screen in the shower area. Once we shut the window, that problem went away. The restaurants were all good. Breakfast always included a good omelet and sausage, bacon, etc. We usually ate lunch at the pool area as already mentioned. We ate dinner about three nights at the Japanese restaurant. They had great sushi, spring rolls, wonton soup and main course. We ate at the international restaurant on two occasions and it was excellent as well. Many of the women wear very sexy outfits to dinner which was great people watching. Roof top jacuzzi--I was not that impressed with this area. We did make use of the beds but it got too crowded for us in the tub at times. Disco--We loved the theme nights and had a great time each night partying with friends we had met on the trip. The playroom was fantastic and we used it as well many times. Some nights we were about the only ones and on other nights it was quite crowded. Will we go again. Absolutely! One of the most romantic, erotic vacations we have ever been on. You must try the couples massage at Desire. Best we have ever had.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since April 11, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $539 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Desire Resort & Spa Also Known As

  • Desire Resort
  • Desire Resort Spa
  • Desire Resort Mexico
  • Cancun Desire Resort
  • Desire Hotel
  • Desire Resort Cancun
  • Cancun Desire
  • Desire Resort And Spa
Address: Carretera Cancun-Puerto Morelos Km 27.5 SM 12 | Mza 41, Lote 1, Fracc. 2, Cancun 77580, Mexico