This was my 3rd consecutive year going to Riu Cancun. I think - we are planning on going again next year (7/2007).

Hotel: Great hotel. Front desk does well keeping our groups together. They usually always try to accomodate our needs.

Bars in Hotel: The (quite side of the Riu) pool bar on the right when you walk into the lobby was our favorite this year. We especially liked the bartendar named Elias. He did his absolute best to let us have a good time. We are "Loud Americans" from Louisiana and we like music. Elias let us play our music at his bar. Hats off to Elias. The other pool bars the bartendars are not as friendly.

Rooms: We had 15 people in our group, most of us were on the same floor in the Annex Building. Rooms were clean. I left tips - but the maid never left me any special towel decorations. My room must have been to dirty. Some of the others in my group got the decorations - but not I.

Food: Our 1st year the food was not that great. The last 2 years the food has gotten so much better!!!! My favorite is the eggs for breakfast.

Elevators: The Annex Building has 2 elevators - most of our trip only 1 was working. We took the stairs most of the time.

Clubs out of Hotel: Coco Bongo is always a must. Take the Party Hopper tour and ask for Reno to be your tour guide. Reno - is the best - he makes sure we are taken care of. Sometimes, I think we keep returning to Cancun - just to see Reno.

Riu Cancun is a great place to stay. It does have some flaws but all in all - we have a great time. I guess that is why we keep coming back. Only wish they had beach bar service. Can't wait till next year.

My husband and I returned today from a wonderful week at the Riu Cancun!

The location is great -- walking distance to lots of shopping, restaurants, bars, etc. The bus costs 65 cents to go anywhere and is convenient if needed. Taxis are always right outside if you prefer that mode of transportation.

We agree with prior reviewers that this hotel is elegant but not at all stuffy. Swimsuits and very casual clothing are worn at breakfast and lunch, in the lobby, at the bars, etc. The property is spotless, inside and out. While I had read prior postings about the staff constantly cleaning the place, I was still amazed to watch them in action all day long. Everyone was friendly, accommodating and efficient.

When we checked in at approx 12 noon, our room was ready for us. It was not huge but was very comfortable and attractive. As promised, the mattress was quite firm, but that's our preference anyway. Staff cleaned the rooms early each day and kept the in-room refrigerator stocked for us. The rooms are equipped with an iron/ironing board, a safe, and a hair dryer. There were plenty of towels available in our room, and the hotel also provides beach towels for guests at the main pool.

We liked the "quiet pool" which is on the far right side of the property. This area is shaded by 2:00 each day, which is great for those of us who cannot tolerate a full day of direct sunlight. This pool doesn't have a swim-up bar, but there is an outside bar just a few steps away.

The beachfront is quite large and can be seen from all pools, pool decks and rooms.

We enjoyed the the two buffet restaurants (Don Juan and La Mision) for different reasons. Don Juan has a wide variety of choices, and almost everything we tried was quite good. Each night featured a different international cuisine; Italian night (Saturday) was our favorite. However, it was usually very noisy and crowded. One night we discovered La Mision, where they grill steaks, chicken and pork to order. Our waiter Carlos greeted us and gave us lots of personal attention. La Mision is less crowded, features an open-air atmosphere, and is very enjoyable for a nice quiet dinner. Ask for Carlos when you visit! La Mision was also a great place for lunch -- again because it is quieter and more relaxing. We didn't have a chance to visit the two specialty restaurants.

The Animacion (entertainment) team members are young, energetic and perhaps insane! They involved the crowd in the nightly shows and made everyone feel welcome. There were a few evenings where dance troupes were brought in for the entertainment, but we actually preferred the inhouse staff.

Overall, this was a most enjoyable vacation! We would love to return to the Riu Cancun some day.

I cannot say enough wonderful things about our stay at the Riu Cancun. My two daughters 24 and 21, and myself (mom 47) stayed 4 nights and enjoyed every minute. Don't listen to the people who complain on here about tiny little details missing from their trips....go! its the best hotel ever. I have been to Mexico many times and many all inclusives and this was definately one of the best hotels I have stayed at. Our room was a junior suite, huge, spotless, well stocked fridge (very cold), huge bathrrom with two sinks, loads of closet space, and did I mention the room was HUGE....oh I did sorry...nicest room we have ever had at an all inclusive.

The pools were beautiful. They are not overly big, but never felt crowded at all. The quiet pool is the coolest water temp due to the shade in the afternoon. The beach was large, clean and well stocked with chairs. Beautiful calm water every day of our stay. Activities staff are awesome.....talk to them, they are a great bunch of hard working young people.

Restaraunts were great....loved the japanese and would have eaten there twice if we had stayed a whole week. Brazilian was good but I am not a huge meat eater so didn't enjoy it as well as most of the husbands I saw around us. Buffets are very good, lots to pick from daily. Guacaomole was yummy!!!

Got a gift from the hotel for my birthday, fruit basket and two ceramic figurines....lovely!! No charge just a bday wish from them.

The hotel is located across the street from a nice mall for shopping. Walking distance to many clubs.

I say go.....have a great time!!! This hotel was wonderful and I would return in a minute.

Say hello to Joel at the bar by the quiet pool, Jesus in the Japanese restaraunt, and Antonio by the pool....we miss them all already.

Went to Cancun July 24-30 with 5 other people. We had a great time. The hotel was beautiful and the views were amazing! All of the staff was incredible. Hats off to the entertainment staff who are on their toes all hours of the day and always have energy left over. They do a wonderful job making sure everyone is involved. The pools were a little crowded but your in cancun so that is to be expected. Never had problems finding chairs on the beach or by the pool. The rooms were good. We did get a little warm one night, but nothing major. Refrigerator was kept stocked. My one complaint would be the food. But we found something to eat for every meal and we never went hungry. We went to Fat Tuesday's (bad experience-wouldn't recommend), The City (had fun), and Coco Bongo's(you can't leave Cancun without seeing this show). We were never really bothered by people selling stuff. If you tell them you are not interested they will leave you alone. Everyone was friendly and I would definitely stay here again. I wish I was back there already!