We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Riu Cancun and Cancun?

We'll send you updates with the latest deals, reviews and articles for Riu Cancun and Cancun each week.

  • Save Riu Cancun
  • E-mail this page
Explore the world! TripAdvisor has reviews and information on over 400,000 locations, including:
Hotels
Travel Destinations
Sightseeing

Explore other Cancun resources:

BOOK NOW! ABS:HotelCheckRates-d286104?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Riu Cancun: Traveler Reviews


Riu Cancun
Hotel class 4.0 of 5
Back to Riu Cancun
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust

84% Recommend
4.0 of 5 stars 2,355 reviews
Excellent
1272
Very good
603
Average
203
Poor
176
Terrible
101
By trip type
All (2,355)
Business (10)
Couples (582)
Family (241)
Friends getaway (251)
Solo travel (20)
[ Date ] [ Rating ]
“D'une propreté extraordinaire et un personnel courtois et serviable”

Riu Cancun

Save Review
4 of 5 stars
ViviSoleil   19 contributions
Montérégie, Québec, Canada
Feb 13, 2007 | Trip type: Family
6/7 found this review helpful

  • Liked — Sa propreté et l'endroit d'où il est situé... excellent endroit !
  • Disliked — Le manque de verdure, trop de béton pour moi à Cancun et pas assez dépaysé ! La culture Mexicaine manque beaucoup !
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Moments agréables en famille
  • Traveled with Famille (étendue)
  • Age group 35-49
  • Member since August 22, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d286104?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $314 (year-round)
“Excelente hotel”

Riu Cancun

Save Review
5 of 5 stars
Skyrich   1 contribution
Progreso,Yuc. Mex
Oct 8, 2006 | Trip type: Family
3/3 found this review helpful

  • Liked — Todo el hotel
  • Disliked — no internet en el Lobby
  • Tips/Secrets: — excelente locacion
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since October 22, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d286104?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $314 (year-round)
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Riu Cancun? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Riu Caribe
4 of 5 stars 2,165 Reviews
Location: Cancun, Yucatan Peninsula
$363*
Check Rates ABS:HotelCheckRates-d185322?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Dreams Cancun Resort & Spa
4 of 5 stars 1,484 Reviews
Location: Cancun, Yucatan Peninsula
$580*
Check Rates ABS:HotelCheckRates-d152887?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Gran Caribe Real Resort & Spa
4 of 5 stars 1,523 Reviews
Location: Cancun, Yucatan Peninsula
$335*
Check Rates ABS:HotelCheckRates-d503456?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
All Hotels in Cancun
*Average price

Do You Own Riu Cancun?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Riu Cancun Also Known As

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico