My first mistake was booking the trip to the Oasis Viva after reading some of the reviews!! Im not a picky person at all but some things I was just not satisfied with.. First, NO SWIM UP BAR as they described there was. We went to Cancun in Oct and had a fabulous time at the RUI. One of the greatest things there that we couldnt wait for was the swim up bar.. Wasnt in service the whole time we were there. I mean, how hard is it to put some bottles of liquor there and make drinks?
We did some sightseeing one night and didnt get back until 930. We went to eat at the Buffet and was pretty much gone and TERRIBLE!! The buffet is open until 1030 so we thought we had plenty of time..NOT SO.. We hadnt eaten since about 2:00 so needless to say, we went to bed starving.
On the 3rd night, our key wouldnt work in the door. My husband and I went back and forth from the 10th 4 times trying to solve the problem. Only after sitting in the hallway for almost and hour did someone finally come up and put new batteries in the lock.
We were there 5 days and the sheets were never changed, the same stain we saw on the first night just happen to move its way around the bed..from the top left corner to the top right corner, u get the idea.
The first morning they ran out of towel cards so we had to drip dry until we finally went upstairs and used our bath towels. That was fun.
We enjoyed the pool though, had beautiful weather and enjoyed the shopping around the resort but under no circumstances would we ever stay at the Oasis again. Also, if you are looking for something to do at the resort throughout the day..this resort is not the one for you.

starving.

My husband and I booked our honeymoon at the Oasis Viva Beach from March 31st to April 9th 2009! After reading all the horror stories on the blogs, I was so worried that my almost two week honeymoon in Cancun would be disastrous! Upon arrival, I was pleasantly surprised to see that the staff was very welcoming and the hotel was very nice for a three star. Our room was clean, comfortable and the balcony view was breathtaking!! The food was good but repetitious only because our stay was so lengthy. I loved the sushi bar and the Mexican restaurant! This hotel is a great place to visit with the best beach! We had three waiters there that really took great care of us. In case you visit, ask for Arnulfo, Corona, and Leo!

This hotel was well worth the money… Yes it is only considered a 2 star so my expectations weren’t’ very high… But I just went to a 5 star luxury resort last August in Mexico not too far from the Viva so I had a lot to compare it to. So all the more I can’t believe the things people complained about, most of whom probably haven’t even experienced the 5 star comparisons I have… This lead me to believe they are just complainers and if you are looking for Starbucks coffee in Mexico (even though it IS across the street) you probably should just stayed home or vacationed nearby… Who goes to experience another country to look for Starbucks??… And if you want NY pizza or NY steaks again stay home or go to NY..

The Oasis Viva was an overall positive experience.. The staff was friendly, the food was good, and the beach was great… Check-in was ok.. They actually offered for us to go up and look at a room on the Grand side because we were about to pay for an upgrade… I was very surprised the man offered us a peak BEFORE paying anything… After we did look we decided not to do the upgrade.. The view wasn’t great and the room wasn’t much better either. The regular room was the same quality just regular TV and older bedspread…. The view in our regular room was great and the room was a good size.. NO problems with anything…
The beach was great. YES there are rocks in the water but when you get past a certain point it’s better and well worth it.. Also if you walk over to the left it’s a lot better…
The pools were full of leftover spring breakers and a lot of kids so we didn't go in them at all… The difference between the pool areas and beach were like night and day.. So if you want less people and less activity around your head the beach is a better spot.

The food was pretty good. People that complain I don't really understand.. They have like 30 choices of things to eat so of course they will repeat things! And for so much complaining on the past reviews I sure did see a lot of people filling their plates with food!
We didn't try the restaurants or the snack shack….

The surroundings were really nice. I loved eating outside with the birds in the morning and the moonlight in the evening. The service in the buffet area was ALWAYS good.. We did tip but didn't really get the same waiter all the time so our good service wasn’t because of money.

They did have entertainment the nights we were there. It was enjoyable and did not go on way too late which was nice too….

I dunno.. We just enjoy being in Mexico… Being together… So the coffee is instant… So you have to buy bottled water….. So things in the buffet repeated sometimes…. So there were rocks in the water… You should be there to enjoy the company you are with, to have some wine and conversation and relax on the beach in the sun or shade (also not a problem)….. Although we are going back to our 5 star, we definitely plan to make the Oasis Viva a perfect weekend getaway when we need it.

Feel free to contact me with questions…

My husband & I stayed at the Oasis Viva Beach from April 3 - 10/09. We had a great time and would consider returning. The beach was the best in the area, nice white powdery sand, nice mature palm trees and palapas (a few rocks, just watch were you walk). The water was shallow near the shore so you could walk out into the water, very few big waves, quite calm for kayaks, etc. ---nice turquoise in colour. We are early risers and would put our towels down on a beach chair around 7 a.m.---usually the best chairs were taken by 9 a.m., but most days there were chairs to be had all day here and there. It was nice that people adhered to "beach chair ediquette and did not take chairs that were reserved with towels and other people's property."

Our room was on the 7th floor, with a balcony that overlooked the main pool and the ocean. I believe all rooms are ocean view. The room did not have a fridge which we knew about before we arrived. If the maid missed towels, we just called the front desk & they arrived quickly. You can buy bottled water at the store on site or walk across the street and buy a 5 litre bottle for $2 - $2.50. (We did both, depending if we were in a hurry or not.) The entire facility including the rooms were kept very clean, staff was always sweeping, cleaning windows etc.

The food was good for an all inclusive & there was a good variety of items, soups, salads, fish, poultry, beef, potatoes, rice, vegetables, cheeses, yogurt, desserts, soft-serve ice-cream. (I have a lousy stomach & had no problems with any of the food.) At check-in you are given a list of the restaurants and the times they are open. There is a Mexican and a Mediterranean restaurant and both are very good. Reservations were made for these restaurants with the conceige. We usually booked early 7:30 a.m., although one day I was walking by the desk at 2 p.m. and booked the Mexican restaurant. We liked Dos Lunas---service at both was great! The snack bar which is located outside the Dos Lunas restaurant can be very slow as the waiters take your order from a small menu and the food sometimes takes a long time to arrive as they are very busy. There is also a sushi snack bar which we did not try. The buffet is open from 7 a.m. - 10:30 a.m., 12:30 p.m. - 3:30 p.m. & 6:30 - 10:30 p.m. At breakfast we would grab an extra muffin to eat later in the morning or go to the snack bar as it opens at 11 a.m. You can also buy snacks at the store or across the road.

There is also a large plaza across the street with nice shops--anything from Mexican crafts at good prices or upscale shops. There is also a Star Bucks---10 min. walk at the end of the plaza. We went there a couple times. There is a travel agency with an internet sign in the window across the street about a 5 min. walk and the internet is 15 min. for 10 pesos ($1.00).

The only negative things about this resort were that there was no gym, even though it was advertised in the Sunquest brochure, the snack bar was slow and there was no brewed decaf coffee. Again, we had a wonderful time, very relaxing, service was excellent, great location and views and we would go back. This is our 10th time visiting Mexico and were happy with this choice. Remember to tip the staff---they were very, very appreciative!