My wife and I travelled from Australia to stay at the GR Solaris in Cancun from the 2 Oct to 11 Oct 09. The whole experience at the GR Solaris was wonderful, we cannot say enough about how impressed we were with the staff of the resort they were simply amazing and could not do enough for us.
Having flown over 23 Hours to get there, coupled with the inevitable flight delays it took us 30 hours to get to the GR Solaris from Sydney Australia, so our comments and recommendations are not made lightly.
The cleanliness of the rooms was faultless; they were always cleaned and serviced daily regardless of the time we left it.
The food in all of the restaurants we found to be very very good, if there was something that was not to our liking then there was simply a large selection to choose from, choose something else. How can you go wrong when you have a Bloody Mary and Champagne stand at breakfast to start your day.
All inclusive, really just lock you money away you don't need it except for tips if you wish to.
The hotel amenities were fabulous, we spent the vast majority of our time at the hotel relaxing and partying around the pool, were the pool staff were simply amazing and provided for a fun filled atmosphere all day long with a host of activities. If the activities are not to your liking just watch and don't take part, sit at the swim up bar and grab another drink or go over to the quiet pool.
The hotel itself was extremely well maintained we often see then cleaning tirelessly late at night
We took a few trips through the travel agency at the Hotel Sol Ha, there was never a problem everything was on time and well managed, however, I think there are better prices available over the net as opposed to booking personally. A great tip given to us was that by booking there at least you know what the weather is like as opposed to booking in advance, personal choice.
Time share, well we said no at the start and were not hassled again, however towards the end of it we asked about it again and initiated a reviewed of it and brought into a short three year deal to sample, once again personal choice just say no and you will be left alone and you are not treated any differently.
The best part of our experience was not only the wonderful weather, beautiful hotel, but the friendly staff and the friends we met that we are sure we will remain friends forever with.
Don't hesitate go you will enjoy; the place is wonderful and well priced. We are going back this time next year for two weeks and taking our little ones, even taking into account our 20+ hours of flying it’s worth it.