We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Gran Caribe Real Resort & Spa and Cancun?

We'll send you updates with the latest deals, reviews and articles for Gran Caribe Real Resort & Spa and Cancun each week.

  • Save Gran Caribe Real Resort & Spa
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d503456?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Gran Caribe Real Resort & Spa: Traveler Reviews


Blvd. Kukulkan, Km. 11.5 | Hotel Zone, Cancun, Q. Roo., Cancun 77500, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Cancun

Reviews you can trust

72% Recommend
4.0 of 5 stars 1,523 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (1,523)
[ Date ] [ Rating ]
Had the Time of My Life

Gran Caribe Real Resort & Spa

Save Review
4 of 5 stars
A TripAdvisor Member
Ontario, Canada
Feb 7, 2004

My friend and I just arrived back from Cancun, the man to see at the Continental Plaza is ANGEL(BellMan), this individual will go out of his way to help you out, I say this because he set us up with an OceanView Room that you could throw a beer cap off the balcony and hit the water, the staff at this resort are good, treat them with respect as any human deserves and it will come back to you in many ways. The food does wear thin but if you check out the sister resort for Dinner the walk is definately worth the effort, met and had alot of fun with many people from places like New York State, Chicago, Toronto, Ottawa, and many others, the drinks are plently and the Pool Activities are fun, especially Tequlia Volleyball, Yes the beds are hard but so what, besides after a hard days night who cares.... The lounge does close early but if you plan things right and make friends with the Bartenders and Waiters you will never run dry(say chi chi's to Olivia and watch her laugh) Word to the wise the it is HOT, so take lots of SunScreen and drink water during the day and explore the beach. CANCUN IS GREAT will be coming back again and again, lots of resorts to pick from but stick to the 4 star and higher....

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d503456?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $332 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
the greatest gotel in cancun

Gran Caribe Real Resort & Spa

Save Review
5 of 5 stars
A TripAdvisor Member
uruguay
Feb 5, 2004
0/1 found this review helpful

My name is monica, I?m 18 years old and I travelled to cancun 2 years ago with a group of friends and we all went to continental plaza. We had the greatest time ever. What i liked most was pablo sanchez, the guy of the pool! If he is still there please give him my e mail (monique986@hotmail.com)

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d503456?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $332 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
not THAT bad...

Gran Caribe Real Resort & Spa

Save Review
3 of 5 stars
A TripAdvisor Member
Ft. Worth, TX
Feb 2, 2004

ok...it's not the Avelon Grand, but you get what you pay for! For the money you really cannot beat it. The property itself is very pretty.
The pink, Mediteranean feel is really nice. The rooms are clean, but basic. However if you do get in one of the "ocean view" rooms that is very nice, to walk out on the sand in the morning from your room...ahhhh. The views lovely. The food, again, very basic. After a few days I couldn't take it anymore. I had to find what I liked and stop trying anything that looked remotely questionable. Breakfasts were very good and lunch average. Just don't expect anything spectacular.
But for what you pay, you can tolerate a few average meals and just go out for the rest. The location is great. And I NEVER encountered any lines for drinks atleast not by the beach...which is where I stayed most of the time. The beach here is awesome...just be careful when you go. If you go during the wet season, you are more than likely going to experience cold, seaweed infested waters. If you just need a vacation at a beautiful beach with the essentials this is for you. It's not a luxury property, but it's nice. also, the staff here is very friendly if YOU are friendly. I rarely tipped anyone and got nothing but the warmest service.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d503456?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $332 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
FANTASTIC

Gran Caribe Real Resort & Spa

Save Review
5 of 5 stars
leschy28   2 contributions
Vancouver, BC
Feb 1, 2004
1/2 found this review helpful

Wow!! What a great time at the Continental Plaza!! Whether you are looking for a worry-free relaxing vacation or an action packed vacation, this is the place to go. I was truly impressed with the cleanliness of the resort and the always friendly staff. The entertainment crew did a fabulous job at keeping everyone active, if they so wished, and laughing. Some have complained of length of wait time for drinks if you're on the beach. Yes it can get long, but you're on the beach and someone is bringing you, and about 20 other people or more a drink!!! On the beach!!! Without making you feel like you are obligated to tip. Not my chief complaint. The food was good. Not gourmet but still very pleasant. My chief complaint would be the firmness of the beds. A little too hard; but if you're having fun you'll be so tired by the end of the day that you'll sleep on anything!!! Overall super-great!!!!! Super-Awesome!!!!!! I will definitely go back.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d503456?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $332 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
What you need to know

Gran Caribe Real Resort & Spa

Save Review
1 of 5 stars
A TripAdvisor Member
NJ
Jan 28, 2004
8/14 found this review helpful

You are in luck reading this review, because among many reviews that are out there sometimes it is hard to say whose rating are low because they are picky, whose rating are high because they don't care about anything but quantities of food and drinks, etc... I've been in the hotel and I read reviews, and based on that here is the important info you need to know. 1) Beach itself is sandy and looks decent. Pool has entertainer. No shade available at all as all umbrellas are taken by about 6:15 AM. Not many chairs available. If you don't need shade and chairs, you have no problem. If you need shade and can't or don't want to withstand the sun directly for your entire stay you will hate it. 2) You pay for all-inclusive, but food is about McDonald's quality. If you are happy with cheap burger type of food for your entire stay, you will be happy. If you want to eat decent or have a good outing in the evening in the Hotel restaurant, you are going to hate it. 3) Service takes long time to get. As I was reading these reviews, several people mentioned that it takes a long time to get a snack or drink in the afternoon, and I experienced the same. About 20-30 minutes wait to get a drink while you are at the beach or pool. If you don't mind waiting in line any time you want something, you are fine. If you don't want to wait 20-30 minutes every time you want a drink, you will have a problem. These 3 points above is all you need to decide for yourself if this hotel is for you. These are major points of an all-inclusive vacation, not picking. If you can say that you are happy with these 3 items, pack your bags. But if you are looking for a cheap steal and hope to get occasional shade, chairs on the beach, decent food, or not wait in line all the time for any kind of service, let me tell you right now that you are just not going to get that cheap steal here. Huge chances are, you will get whatever I just described. To make a point, one of the travelers here gave high rating to this hotel. She mentioned how you need to learn Spanish and give tips constantly from the moment you step in the Hotel to the moment you leave to get better service (Isn't it supposed to be all-inclusive with extra tips given for good service and not the other way around). How you need to wake up at 6AM to get warm food, or take many drinks at one time, so you don't have to wait 20-30 minutes every time you want a drink (drinks do tend to get warm rather quickly in the sun though). To me this sounds ridiculous, yet this is the exact mentality you need to have to like it there. If you do you will, and if you don't you won't, as simple as that. Many people don't care about it, and many people do, which results in viriety of rankings. Just honestly assess 3 items above and make an intelligent choice.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d503456?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $332 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Gran Caribe Real Resort & Spa? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Cancun, Yucatan Peninsula
$363*
Check Rates ABS:HotelCheckRates-d185322?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$548*
Check Rates ABS:HotelCheckRates-d642781?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Cancun, Yucatan Peninsula
$281*
Check Rates ABS:HotelCheckRates-d183427?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Gran Caribe Real Resort & Spa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Gran Caribe Real Resort & Spa Also Known As

  • Caribe Real
  • Gran Caribe Real
  • Gran Caribe Real Cancun
  • Cancun Gran Caribe
  • Grand Caribe
  • Caribe Real Resort Spa
  • Gran Caribe Real Resort
  • Gran Caribe
  • Gran Caribe Cancun
Address: Blvd. Kukulkan, Km. 11.5 | Hotel Zone, Cancun, Q. Roo., Cancun 77500, Mexico