Stayed at the Aqua from 4/16 to 4/20. Based upon pictures and reviews, my wife and I expected a beautiful beach/pool resort getaway, and the Aqua certainly delivered. What really impressed, however, was the Aqua's ability to combine their spectacular resort setting with clean, romantic, comfortable luxury and world-class food/drinks/room service.

I cannot stress enough how much we enjoyed the food & drinks and helpful staff during our stay. The breakfast buffet was great, with highlights including fruit (esp. cantaloupe and honeydews), juice and eggs-to-order station. Poolside drinks were fantastic and made to order, with all the proper ingredients to offer pretty much anything we could request (frozen bellinis and perfect margaritas - grand marnier/1800/sauza w/ lime juice and simple syrup, on the rocks of course - were big hits). The mb(?)restaurant was posh and very good. Room service was top-notch. Proximity to La Isla shopping center was a big plus, too - not necessarily for the shopping, but for Thai (restaurant) - it is the top-rated restaurant in Cancun on TripAdvisor for a reason.

We also made use of the spa on the first day of our stay (prior to any sunburn) and had wonderfully relaxing massages. We left regretting not being able to stay longer, and would return in a heartbeat. Bravo!

Stayed at the Aqua Cancun for 4 nights in April 2009. Beautiful hotel. Gorgeous views of the caribbean sea. Wonderful pools. Excellent service. Location was great. Across the street from Plaza La Isla and Plaza Kukuclan 5 minute walk down street from hotel. Breakfast buffet at Siete was wonderful. Would definitely recommend to anyone.

I have stayed at Hotel Aqua several times in the past, but recently had my destination wedding there with 80 guests in attendance in November, 2008. The location is excellent as it is right across from the main mall La Isla. The service was exceptional, and all of my guests were greeted promptly and were made to feel very welcomed. The hotel is very modern and they have added all the special touches such as aromatherapy in all of the hotel areas. When you check in, you are greeted with a complimentary tea and hand massage. Our rooms were very clean, looked brand-new and we really enjoyed the choice of aromatherapy out of 4 scents. The turn down service was exceptional as well. The concierge floor was closed during our stay but they were able to bring us the room service appetizers each day instead. The pool area is outstanding with many choices and has about 8 different pools. The Azul bar was very nice and the food outside was great! The hotel restaurants served great food as well, both a little pricey and would have liked to have had one choice that was more child and family friendly for a casual dining experience though as both were more upscale. The service for our wedding was great and they did a fantastic job and all of the planning and set-up, food, etc. I can't wait to come back there for my anniversary!!

For a Fiesta Americana hotel the Aqua was quite impressive. From check-in to check-out everyone was extremely hospitable and kind. I even fell sick while staying at the hotel (not food related) and they were kind enough to get me a doctor and at a very reasonable price.

I can't speak for comparable value since I haven't stayed at any other hotel in Cancun since my last trip there 10 years ago however the rooms, facilities and pool area are gorgeous. Impressive place to take a loved one. Drinks and food were very expensive at the hotel but I wouldn't expect anything different at another hotel. Location is great for everything and there is even a small mall and grocery store right across the street.