I chose this hotel after reviewing hundreds of comment on different hotels in Cancun. Other hotels were nice but considering the price and the review from other travelors, they were not as attractive as this one. Honestly, I didn't have much expectation until I get to know the people working at the hotel (I mean... knowing how much I'm paying per night, I thought I can't complain even if they offer crappy service). Contrary to my expectation, the front desk clerk was extremely nice to help me find a way to get to all the ruins in limited schedule. They have high speed internet so it was helpful, too. One thing if they could do something about....would be the bathroom. They keep it clean and I appreciated it, but it smelled like sewer the first time when I opened the door. The odor went away when I left the bathroom door open and came back few hours later. As long as you leave the bathroom door open, it won't be a problem. One of the front desk clerk was VERY attentive, and without his help I don't think I could've visited all the places I wanted to. I'm sure he gets a lot of compliment from many guests.
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