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City Express Cancun: Traveler Reviews


City Express Cancun
Hotel class 2.5 of 5
Back to City Express Cancun
Calle Nichupte s/n | S.M.8, Mza. 1, Lote 4, Cancun 77500, Mexico
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Reviews you can trust

57% Recommend
3.5 of 5 stars 7 reviews
Excellent
1
Very good
3
Average
0
Poor
1
Terrible
2
By trip type
All (7)
Business (2)
Couples (0)
Family (1)
Friends getaway (0)
Solo travel (2)
[ Date ] [ Rating ]
“Stay Away”

City Express Cancun

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1 of 5 stars
AZJ   10 contributions
Tucson, AZ
Jul 24, 2008

We stayed here for one night before flying out. A "friend" made the reservation and recommendation. The rooms smelled and the floors were dirty and there weren't enough towels. The room was $100 and it was a $40 dollar (20 minutes) cab ride to the airport. You are way better off staying at the Sea-view Cancún Resort for and $150 and getting a free ride to the airport.

  • Liked — Nothing
  • Disliked — All of it
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay July 2008
  • Age group 65+
  • Member since February 10, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
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“Great layover hotel!”

City Express Cancun

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4 of 5 stars
futurelawyer2005   55 contributions
Arlington TX
Jul 12, 2006
3/3 found this review helpful

Brand new hotel. We missed our flight leaving Cancun while we were on vacation in Akumal. We had to stay the night in Cancun. Our rental car agent booked us a room here. It is brand new. Clean. Budget-based. Much like a Microtel Inn in the United States. Inexpensive. They provided some toiletries, very prompt service, lots of extra towels and pillows, lots of hot water, FREE bottled water, FREE satellite and WiFi service and great customer service. Be sure to tip the bellman 10 pesos for each bag he carries. The FREE continental breakfast was extremely convienent, delicious and thorough. Most of Cancun is built up already and newer hotels are having to go to the edges of the downtown area to build but it is still 2 blocks from the Walmart, Mc Donalds and a grocery store. We are seasoned world travelers and appreciated the hotel for what it was.

Overall: very good value for the money, especially being in Cancun. I would definitely stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2006
  • Member since November 17, 2003
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not again!”

City Express Cancun

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1 of 5 stars
A TripAdvisor Member
Abbotsford, BC
May 25, 2006
5/9 found this review helpful

This was a mistake. There is nothing near, or at this hotel (unless you want to shop at the mall across the road). The room smelled stale and anyone I dealt with made no attempt to speak the slightest bit of English. I was even unable to get a receipt for the stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Es muy bueno para turistas”

City Express Cancun

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5 of 5 stars
lalomiranda   2 contributions
Ciudad Guzman
Feb 10, 2009
1/1 found this review helpful

  • Liked — El desayunoo
  • Disliked — el regreso a casa
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Tiempo agradable con los amigos
  • Age group 18-24
  • Member since February 10, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Just Business / Solo para trabajo”

City Express Cancun

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2 of 5 stars
maicky   10 contributions
Chicago, Illinois
Jul 3, 2007 | Trip type: Business, Solo travel

  • Liked — Localizacion
  • Disliked — Recepcion
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since July 03, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d559588?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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City Express Cancun Also Known As

  • City Express Hotel Cancun
Address: Calle Nichupte s/n | S.M.8, Mza. 1, Lote 4, Cancun 77500, Mexico