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City Express Cancun: Traveler Reviews


City Express Cancun
Hotel class 2.5 of 5
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Calle Nichupte s/n | S.M.8, Mza. 1, Lote 4, Cancun 77500, Mexico
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Reviews you can trust

57% Recommend
3.5 of 5 stars 7 reviews
Excellent
1
Very good
3
Average
0
Poor
1
Terrible
2
By trip type
All (7)
Business (2)
Couples (0)
Family (1)
Friends getaway (0)
Solo travel (2)
[ Date ] [ Rating ]
“Clean and nice”

City Express Cancun

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4 of 5 stars
Bahia32   13 contributions
Montreal
Jan 27, 2009 | Trip type: Business, Solo travel

This hotel is great for an overnight stay or for emergency. It is a few minutes bus ride to the touristic area. I had a room on the bottom floor and everything was perfect (very clean, beds were comfy, tv with a lot of channels). The breakfast was more than OK for the price.

There is a nice shopping mall (food court, movie theater, supermarket) across the street wich is not filled with tourists. You can make a few bargain there comparing with the stores (especially on booze) in the touristic strip. I sayed at the City Express while my mother was at an hospital nearby. It was definitely not the kind of holliday I was expecting (especially since I had won this trip on Riviera Maya) but City Express was the most confort I got during that frentic week.

P.S: I managed myself speaking spanish since I am fluent in Portuguese. Can't tell if people in general can help you in English at the hotel or shopping mall.

  • Liked — Well located, price, included breakfast
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since July 08, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
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“Stay Away”

City Express Cancun

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1 of 5 stars
AZJ   10 contributions
Tucson, AZ
Jul 24, 2008

We stayed here for one night before flying out. A "friend" made the reservation and recommendation. The rooms smelled and the floors were dirty and there weren't enough towels. The room was $100 and it was a $40 dollar (20 minutes) cab ride to the airport. You are way better off staying at the Sea-view Cancún Resort for and $150 and getting a free ride to the airport.

  • Liked — Nothing
  • Disliked — All of it
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay July 2008
  • Age group 65+
  • Member since February 10, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, People with disabilities, Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great layover hotel!”

City Express Cancun

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4 of 5 stars
futurelawyer2005   55 contributions
Arlington TX
Jul 12, 2006
3/3 found this review helpful

Brand new hotel. We missed our flight leaving Cancun while we were on vacation in Akumal. We had to stay the night in Cancun. Our rental car agent booked us a room here. It is brand new. Clean. Budget-based. Much like a Microtel Inn in the United States. Inexpensive. They provided some toiletries, very prompt service, lots of extra towels and pillows, lots of hot water, FREE bottled water, FREE satellite and WiFi service and great customer service. Be sure to tip the bellman 10 pesos for each bag he carries. The FREE continental breakfast was extremely convienent, delicious and thorough. Most of Cancun is built up already and newer hotels are having to go to the edges of the downtown area to build but it is still 2 blocks from the Walmart, Mc Donalds and a grocery store. We are seasoned world travelers and appreciated the hotel for what it was.

Overall: very good value for the money, especially being in Cancun. I would definitely stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2006
  • Member since November 17, 2003
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not again!”

City Express Cancun

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1 of 5 stars
A TripAdvisor Member
Abbotsford, BC
May 25, 2006
5/9 found this review helpful

This was a mistake. There is nothing near, or at this hotel (unless you want to shop at the mall across the road). The room smelled stale and anyone I dealt with made no attempt to speak the slightest bit of English. I was even unable to get a receipt for the stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
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“Es muy bueno para turistas”

City Express Cancun

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5 of 5 stars
lalomiranda   2 contributions
Ciudad Guzman
Feb 10, 2009
1/1 found this review helpful

  • Liked — El desayunoo
  • Disliked — el regreso a casa
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Tiempo agradable con los amigos
  • Age group 18-24
  • Member since February 10, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d559588?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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City Express Cancun Also Known As

  • City Express Hotel Cancun
Address: Calle Nichupte s/n | S.M.8, Mza. 1, Lote 4, Cancun 77500, Mexico