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City Express Cancun: Traveler Reviews


Calle Nichupte s/n | S.M.8, Mza. 1, Lote 4, Cancun 77500, Mexico
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Reviews you can trust

57% Recommend
3.5 of 5 stars 7 reviews
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City express Cancun, basic

City Express Cancun

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4 of 5 stars
aineetiny   61 contributions
Ensenada, Mexico
May 10, 2009 | Trip type: Family

We only spent 2 nights at city express, before our trip to playa del carmen. We chose this hotel because we went on a day trip to isla mujeres, and we got free nights with our credit card points. Basic accomodations, bussines center, continental breakfast, cable TV, AC...etc. there was construction next door and it was annoying, it would have been nice if the front desk would have told us about this. overall a nice place to stay for 1 or 2 nights tops, it's mostly for bussines travelers. If you are looking for beach vacation then do not book here. If you are only passing by then give it a try.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 25-34
  • Member since May 15, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Clean and nice

City Express Cancun

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4 of 5 stars
Bahia32   13 contributions
Montreal
Jan 27, 2009 | Trip type: Business, Solo travel

This hotel is great for an overnight stay or for emergency. It is a few minutes bus ride to the touristic area. I had a room on the bottom floor and everything was perfect (very clean, beds were comfy, tv with a lot of channels). The breakfast was more than OK for the price.

There is a nice shopping mall (food court, movie theater, supermarket) across the street wich is not filled with tourists. You can make a few bargain there comparing with the stores (especially on booze) in the touristic strip. I sayed at the City Express while my mother was at an hospital nearby. It was definitely not the kind of holliday I was expecting (especially since I had won this trip on Riviera Maya) but City Express was the most confort I got during that frentic week.

P.S: I managed myself speaking spanish since I am fluent in Portuguese. Can't tell if people in general can help you in English at the hotel or shopping mall.

  • Liked — Well located, price, included breakfast
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since July 08, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
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Stay Away

City Express Cancun

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1 of 5 stars
AZJ   10 contributions
Tucson, AZ
Jul 24, 2008

We stayed here for one night before flying out. A "friend" made the reservation and recommendation. The rooms smelled and the floors were dirty and there weren't enough towels. The room was $100 and it was a $40 dollar (20 minutes) cab ride to the airport. You are way better off staying at the Sea-view Cancún Resort for and $150 and getting a free ride to the airport.

  • Liked — Nothing
  • Disliked — All of it
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay July 2008
  • Age group 65+
  • Member since February 10, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, People with disabilities, Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great layover hotel!

City Express Cancun

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4 of 5 stars
futurelawyer2005   55 contributions
Arlington TX
Jul 12, 2006
3/3 found this review helpful

Brand new hotel. We missed our flight leaving Cancun while we were on vacation in Akumal. We had to stay the night in Cancun. Our rental car agent booked us a room here. It is brand new. Clean. Budget-based. Much like a Microtel Inn in the United States. Inexpensive. They provided some toiletries, very prompt service, lots of extra towels and pillows, lots of hot water, FREE bottled water, FREE satellite and WiFi service and great customer service. Be sure to tip the bellman 10 pesos for each bag he carries. The FREE continental breakfast was extremely convienent, delicious and thorough. Most of Cancun is built up already and newer hotels are having to go to the edges of the downtown area to build but it is still 2 blocks from the Walmart, Mc Donalds and a grocery store. We are seasoned world travelers and appreciated the hotel for what it was.

Overall: very good value for the money, especially being in Cancun. I would definitely stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2006
  • Member since November 17, 2003
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Not again!

City Express Cancun

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1 of 5 stars
A TripAdvisor Member
Abbotsford, BC
May 25, 2006
5/9 found this review helpful

This was a mistake. There is nothing near, or at this hotel (unless you want to shop at the mall across the road). The room smelled stale and anyone I dealt with made no attempt to speak the slightest bit of English. I was even unable to get a receipt for the stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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City Express Cancun Also Known As

  • City Express Hotel Cancun
Address: Calle Nichupte s/n | S.M.8, Mza. 1, Lote 4, Cancun 77500, Mexico