just as i expected from other reviewers, this was a basic, convienent place to stay by the bus station. nothing special, but it did serve our purpose. my family and i (4 adults) stayed there as a "layover" from cozumel to isla holbox. reservation was quick and easy via email. appreciated the "honor" system of them holding your reservation without deposit until the designated arrival time (which you can designate yourself, arriving anytime up to 6pm). we didn't spend much time in our room, so it was okay. bathroom was reasonably clean. try out "don javier" eatery a few blocks away if you go - good, cheap mexican food (sopes, salbutes, empanadas, etc) and huge bottles of fresh squeezed delicious juices - pina colada, was our favorite.
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