Hotel is only 2 yrs old. It is clean and comfortable. Most of staff is friendly and helpful....HOWEVER: Restaurant is closed - Buffet Only for all meals. They gave excuses,but finally admitted, not enough tourists to keep it opened.
First day there was no hot water. Had to have maintenance come up and turn it on.
Second day the Air COnditioning went out at night. After suffering through a hot and humid night I reported to fron desk clerk at 9:30am. At 1:00pm it was still not fixed. No one tried. At 4:30 pm, still no A/C. I visited the desk again and clerk tried to pu me off. No maintenance ever visited room. Finally argued to get the manager. He finally admitted the A/C was out all day in that part of hotel and would not be fixed. Did not even try to notify guests. After pushing, he agreed to move us for the last night. We got to the roon, A/C was on, but no place to store clothing. Not dresser/chest in room. Oh well, at least we had A/C. Until coming back to room at 11pm, the A/C was out again. Maintenance came in ad worked on thermostat to finalyy get some air.
It's not worth staying anywhere you have to fight to get the staff to correct things.
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