This was my worst hotel experience ever. I don't even know where to begin.

First of all, the hotel didn't have our reservation from Hotwire and it took about 20 minutes of trying to talk to the hotel staff with broken english to explain to them that we booked a room.

The room was completely disgusting. We walked into the a humid room and turned on the a/c which sounded like a huge truck. The mattress was uncomfortable and was covered in a plastic sheet which made moving around in bed noisy and obnoxious. We were woken up at 730 in the morning by construction. I don't know why anyone would put guest in a room next to noisy construction when you have a half empty hotel.

Breakfast was digusting. As I was getting coffee, I had to go through 3 cups with crumbs on it to finally find a clean cup, only to find the cup of coffee I finally poured had an ant crawling on it.

We were unknowingly booked into this hotel through hotwire. Anybody with a choice in the matter I would warn to stay FAR FAR away from this hotel.

I was a little frightened by the uneven reviews of this hotel and the rock-bottom price for our 5-night stay in Cancun, but was pleasantly surprised by the Hotel Sotavento (and Yacht Club).

We had three rooms between six of us, and each of them was totally fine. Sure, the beds were a little hard, the AC loud, and the TV controls a little testy, but the sheets and towels were clean, the hotel restaurant reasonably priced, and the shower pressure and temperature were awesome (better than my shower at home!).

The location was also perfect-- far enough away from the crazy strip of Hooters, Coco Bongo, and Senor Frog's, close to the city, directly across the street from the ferry to Isla Mujeres. I would much prefer to stay in a place like this than a chintzy all-inclusive resort, actually. We had a great vacation that totally stayed within my (meager) grad student budget. I would definitely recommend.

Me and my Girlfriend (Both 28), stayed at this hotel for one night only. The room was clean, but smelled really bad and the aircon was too noisy.

Breakfast buffet was disgusting and not worth trying.

I stayed there with my boyfriend. The room was big and clean, with a television.
The food was good.

It's really a nice and quiet place. I liked it there. In fact the hotel is a good half hour walk from the center of zona hotelera. So you should catch a cab perhaps. There is a lot goin' on in the evenings...