This place is a ways off the main area of the hotel strip, far from the major restaurants, bars, and shopping centers. Having a rental car it wasn't much of an issue. We arrived around 2am and the receptionist was at the front desk ready to go. The rooms are mediocre. The beds are stiff and cheap. There wasn't a refrigerator. The AC runs cold like other have reported, but it's too loud to leave on at night, or while watching tv or a movie. Make sure to bring your own water, upon arrival there were a couple bottles, those were the only one's we got. According to the front desk they ran out.... The second half of our trip the shower would only get luke warm at best. While the floors and sheets seemed clean there's something unnerving about seeing cockroaches scatter when you enter and turn the light on. And I'm talking big fatty cockroaches. The hotel grounds are kind of cool, there are little paths going all around through thick plants. The pool wasn't very inviting. No hot tub. The continental breakfast is pretty janky, two choices of cereal with warm milk, and OJ. We were told slices of bread were to be included but there wasn't any. If you want to spend a few bucks they have more options. The one day we did decide to splurge on some fruit we were hassled by the busser over payment. Of course this was after she snatched up the change on the table. Where she thinks it came from I have no idea.The room doors are not very secure, one small key lock and a flip-over-slider that looks like it is just glued to the wall. and there isn't a peep hole. This became even more alarming the 2nd night when a group of people repeatedly attempted to enter the room. If we return to Cancun, which isn't very likely, we will not stay here again.

My husband and I stayed at this hotel for 4 nights. The hotel room was the worst I have seen. Bathroom: Stained and shredded curtains. - Holes in the wash cloths and towels. The room had a bug problem that was not addressed after reporting it to the front desk. Each day we found sawdust from the bugs/termites in the wooden closet on our clothing. A/C could work only with a door key in the unit. The front door dragged each time it was open. The front desk issued only one key. No ice machines on the property. Ice could only be retrieved from the bar, which closed at 11 pm. Shame on you if you needed ice after 11 pm. Hotel is in a residential area, with broken sidewalks.
The continental breakfast wasn't much to shout about, and was controlled by the staff in terms of portion control. HOTWIRE three (3) star rating was deceiving and it was the reason why I bidded on this property. We were very disappointed and told HOTWIRE to consider removing this property for a choice. Most importantly as a three star. This property barely made a 1/2 star rating.

this place was perfectly fine. The reviews are a little all over the place, so we were nervous. but I was pleasantly surprised. in high season it was 28 dollars a night, including breakfast (cereal, coffee, and toast/muffins/baked goods) the front desk people were nice and tried really hard, the room was clean (string smell of cleaning products) we had two big comfortable beds and even cable TV. very close to a bus stop, 6 pesos to get to the beaches, the buses come every 2 seconds. and close to downtown Cancun if you want to get out of the beach zone. worst part was the woman in the breakfast hut, she was mean and nasty and if you didn't tip her 10 dollars American she acted like you were inconveniencing her. best part was that the hotel gave us bottles of water every other day.

This was my worst hotel experience ever. I don't even know where to begin.

First of all, the hotel didn't have our reservation from Hotwire and it took about 20 minutes of trying to talk to the hotel staff with broken english to explain to them that we booked a room.

The room was completely disgusting. We walked into the a humid room and turned on the a/c which sounded like a huge truck. The mattress was uncomfortable and was covered in a plastic sheet which made moving around in bed noisy and obnoxious. We were woken up at 730 in the morning by construction. I don't know why anyone would put guest in a room next to noisy construction when you have a half empty hotel.

Breakfast was digusting. As I was getting coffee, I had to go through 3 cups with crumbs on it to finally find a clean cup, only to find the cup of coffee I finally poured had an ant crawling on it.

We were unknowingly booked into this hotel through hotwire. Anybody with a choice in the matter I would warn to stay FAR FAR away from this hotel.