We booked this hotel thinking we would enjoy trying the local restaurants and shops more than just eating at an inclusive resort every day, but by the 3rd day there we were looking for a different hotel because all the local shops where too far out of the way and going out of business so they were pretty run down. If you like meeting other like minded vacationers to hang out with at your resort, this isn't the hotel for you because mostly only locals stay there who aren't that friendly. Club LaBoom was supposed to be right next door, except it was dilapidated and closed down. Also, half the hotel was closed for construction (which apparently has been going on for several months) and there was no fitness room. I could go on but I think you get the point. Do yourself a favor and save a little more money and stay somewhere better! As a small advantage for the hotel the pool area is nice and usually unoccupied.

I had read some dodgy reveiws of this place (unfortunatley hadnt had the good sense to read them before i booked) and so was kind of anxious about the sotavento. it was cheap as chips, but i loved it. We had 3 rooms between 6 of us for spring break, so we weren't looking for anything flashy. My room had its own little patio area, which was surrounded by trees. from there you went through to the pool, which wasnt huge, but was clean and warm, which sunny spots and shadey spots, and there were always free sunbeds. The cleaners were excellent, really thorough and did a great job everyday. The bathrooms were spacey and the showers were much nicer than any I'm used to at home! The whole atmosphere was really great - it was a true mexican place, friendly, and close to both beaches and nightlife. The staff are helpful and speak reasonable english. I do have to admit that one day a sizable cockroach marched out from behind the toilet, but I managed to catch the little beast so no harm was done. Honestly, all apart from that was better than I expected, and I would definately stay there again. There was one reveiw which mentioned the beds were a little hard, but while i was there they put new matresses in every room that were much nicer. The continental breakfast included wasn't bad, but was nothing to rave about, but you could upgrade for just 25 pesos, which is less than US$2. Then you could have eggs and all sorts which were good. If you're looking for something cheap and cheerful this is the place. I loved it.

just got back form a 4 night stay. If you are looking for a resort, this is not for you. This is a hotel where you sleep, store your clothes, and go out and enjoy Cancun. For those people that go there and are upset that the people don't speak english very well, here is a message for you. You are not in America! You are in Mexico and there they speak Spanish. The staff was very kind and helpful. When I first got there , I tested the shower and it didn't work very well. I went to the desk and they sent a workman with me immediatly. Tell me if that happens here in the states. Maybe people need to make more of an effort. The pool is small but well kept. The grounds have nice little paths through the trees. You are away from the main strip so you don't have all of the noise and mess. It is only a 6 peso bus ride into town and they run constantly. Yes you have to turn on the air with a key but so what, do you need the air when you are not in the room for the day? That is how the hotel saves energy. If you feel you need to be pampered, go stay at the Ritz Carlton and remember, what do you want for 32$ a night. All in all, not bad for the price.

This place is a ways off the main area of the hotel strip, far from the major restaurants, bars, and shopping centers. Having a rental car it wasn't much of an issue. We arrived around 2am and the receptionist was at the front desk ready to go. The rooms are mediocre. The beds are stiff and cheap. There wasn't a refrigerator. The AC runs cold like other have reported, but it's too loud to leave on at night, or while watching tv or a movie. Make sure to bring your own water, upon arrival there were a couple bottles, those were the only one's we got. According to the front desk they ran out.... The second half of our trip the shower would only get luke warm at best. While the floors and sheets seemed clean there's something unnerving about seeing cockroaches scatter when you enter and turn the light on. And I'm talking big fatty cockroaches. The hotel grounds are kind of cool, there are little paths going all around through thick plants. The pool wasn't very inviting. No hot tub. The continental breakfast is pretty janky, two choices of cereal with warm milk, and OJ. We were told slices of bread were to be included but there wasn't any. If you want to spend a few bucks they have more options. The one day we did decide to splurge on some fruit we were hassled by the busser over payment. Of course this was after she snatched up the change on the table. Where she thinks it came from I have no idea.The room doors are not very secure, one small key lock and a flip-over-slider that looks like it is just glued to the wall. and there isn't a peep hole. This became even more alarming the 2nd night when a group of people repeatedly attempted to enter the room. If we return to Cancun, which isn't very likely, we will not stay here again.