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Great Parnassus Resort and Spa: Traveler Reviews


Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
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62% Recommend
3.5 of 5 stars 738 reviews
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LOVED IT!!

Great Parnassus Resort and Spa

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5 of 5 stars
Momof3Rockford_IL   4 contributions
Rockford, IL
Jun 30, 2009 | Trip type: Family
1/1 found this review helpful

I was also a little concerned after reading some of the reviews, but honestly, my family and I had a wonderful time. We hardly even left the resort. We ate and enjoyed most of the resturants (the French one was closed). The Magnus buffet is a good choice for breakfast/lunch because it's quick and has a lot variety (kids loved that). The pool side service was awesome...bring a few extra bucks to tip the waitresses and you'll never have to ask for any drinks...Housekeeping was also very good. We had Louis, and he always did a great job...again, give a few dollars a day, and you'll get service that's above and beyond (all the sheets changed daily, bathroom spotless...he would even arrange the girls' stuffed animals on their bunk beds...the girls really thought that was cool) Participate in the pool activities, the entertainment staff (Carlos, Eddie, Johnny and so many others) make it sooo much fun!! There is also a Kids Club. My girls really only went once/twice for an hour or two. They enjoyed doing the crafts, but other than that, they found it boring...
TIPS: Go see the Elvis show on Monday nights...the entertainment staff puts it on and it's a great show...Skip the mercado...the merchants there are WAY to PUSHY!! Instead...use your 10% off "Gold Card" (from guest sevices) and find all the same items (at usually the same or better prices) at the Galleria or the Arts and Craft shop...Le Creperie...the kids (and parents) LOVED it!!! Don't miss it...Ruinas Del Rey (Mayan archeological site...down the road past the Hilton, on the opposite side approx 15-20 minute walk) only costs about $3/person and $20 for your own personal tour guide (we had Carlos, he was a walking book of Mayan information, he was wonderful)...This tour was really interesting and we didn't have to give up an entire day going to Tulum or Chichen Itza...the beach at Great Parnassus is rocky (more like large flat boulders) but about 500 steps over at the Hilton's beach, it's much better. I actually enjoyed sitting on the rocks, it was very relaxing, and you don't get totally covered with sand!!! Interested in swimming with the Dolphins??? We booked Dolphin Discovery on Isla Mujeres (book online before you go, it's cheaper). The kids LOVED it...we were booked for the 3:30 session, we got there early (approx 3hours) and were able to snorkle also ($11/person) Not for the little ones though...there is a very nice pool there so the little ones were kept busy while my husband and older son snorkled. No need to bring towels either...towels are available for a deposit which is returned to you when you return the towel. WARNING: if you book the last dolphin swim of the day at 3:30, you will have to wait for the 5:30 ferry, which isn't so bad, but they will PACK you onto the ferry like sardines!! It made me VERY nervous...WAY too many people on the ferry, but you have NO other choice if you want to get back to Cancun. So beware, get to the ferry ASAP at the end of the day, otherwise you'll be stuck standing the entire trip back (approx 45 mins), along with about 100 other people.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 30, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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nice hotel but not for couples

Great Parnassus Resort and Spa

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4 of 5 stars
nhrafan56   1 contribution
bellmawr n.j
Jun 29, 2009 | Trip type: Couples
1/1 found this review helpful

over all the hotel was nice clean but the air conditioning in our room was not cold the food is ok but the sit down resturants did not have much of a selection same thing every night alot of kids here so if you want a romantic stay not here family oriented the pools are nice the snack bar was good but they should not let kids in the pool with the swim up bar you really have to explain your order to the waiters or you will get the wrong thing not much for adults to do here but alot for the kids if you go you have take a bus into town alot of flea markets good shopping but bring your debit card cause if you use cash you get peso's back we had a good time but like i said not really for couples i would go back but with my family

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $406 (year-round)
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>>>>LOVED IT<<<<

Great Parnassus Resort and Spa

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5 of 5 stars
mood424mood   1 contribution
rochester
Jun 28, 2009 | Trip type: Couples

Great [lace, we've been there twice and planning to go again.Do not go on time shares sale- you will spend half a day-not 90 mins.
Food is fresh, delicious, and great service.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 28, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d634235?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $406 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Great Parnassus Resort and Spa....was pretty good!

Great Parnassus Resort and Spa

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4 of 5 stars
raddog   3 contributions
richmond
Jun 28, 2009 | Trip type: Family
1/1 found this review helpful

Pros: This was our first trip to Cancun. First I would have to say that the staff at this hotel was very nice, arrived and checked in within minutes, the staff greeted us when we arrived as well. Every where you looked people cleaning, cleaning. The restaurants were good, not the best sometimes the food was pre-made and cold but after bringing it to the attention of the waiter the problem were resolved. The best place to eat breakfast was at the food court in the mornings...food was always Hot, has just about anything you want to eat...Big Bend was very good, so was the Samari. The Elvis entertainment was great...Carlos, the rest of the gang were very good. The Pool area was great as well, the beaches were alittle rough when we were there but over all we would do it again, stay at this hotel!!

Cons: the kids club wasn't what we expected bringing a 5/4 yr olds...we didn't leave our kids there not enough supervision for all kids vs. staff...also I took a big spill on the pirate ship on the steps, hurt my hip, scrapped up my back pretty good. The steps didn't have non-slip bads on them, brought it to their attn. SO BECAREFUL!!! The bathrooms in the family rooms are a little dark for our taste, the kids section in the room was HOT, bring your own Hair conditioner because it's not supplied by the hotel just cheap shampoo, ONLY ONE TYPE OF BEER is served at this hotel which is DOS XX...Last we stayed on the 1st level and the Karaoke bar was located...we did have some problems with some rowdy kids at midnight one night but after calling security things were fine..

Overall our family really enjoyed our trip, the Hotel.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since August 14, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $406 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't believe everything you read!

Great Parnassus Resort and Spa

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3 of 5 stars
BattAtlanta   1 contribution
Atlanta
Jun 25, 2009 | Trip type: Couples
2/3 found this review helpful

Vacation is what you make of it...

First let me start off with my husband and I read all the reviews about Great Parnassus and Golden Parnassus. We chose the Great Parnassus because of all the restaurant choices.

We went with an open mind after reading all the reviews. We had a GREAT time and met some awesome people.

We spent a day at the Golden Parnassus and had a great time. The beach is beautiful there.

Okay...here is what I have to say about the Great Parnassus. When we arrived the lobby is very nice but VERY humid. That is one thing my husband could not get use to. The only place he really found relief was in our room. Our room was very nice and VERY clean. We had an ocean view room - nothing fancy BUT very roomy!

We went to the infinity pool one day. The hotel was not at full capacity but there were plenty of kids. The one swim up bar had lots of kids at it since it was the shallowest pool (did not care for that - adults drinking amongst small children...they might want to rethink that!!!). The entertainment staff was great! We spent the rest of our week at the adult pool on the second floor. Very nice and quiet. We wondered if everyone even knew about it. The only disappointing part was the swim up bar was not open which meant you had to wait for the waitress or you could get out of the pool and get a drink at the tiki bar. Either way it was no big deal. The waitress got to know who you were and what you were drinking and she would bring you drinks BEFORE you were even finished. I've read so many reviews that said the drinks were weak. Did you ever think of asking for more alcohol? We had no problem!

Our favorite restaurant was the french adult only. VERY IMPORTANT: men need to wear long pants (jeans are acceptable) or they will not let you in. Women can wear whatever. We did not have a bad meal there!

Manhattan we ate breakfast and lunch. Never had a problem with service and the food was fine.

Big Ben was fine too. We ate there once. I had prime rib and ordered it med and it came well done but it still was delicious. My husband didn't have a problem since he likes his meat well done!

The food court. I heard so many people say the food wasn't fresh...I went to the oriental side and had my food cooked right in front of me in a wok...how fresh do you want it????? No matter where you go one always has to pick and choose - make smart choices!

Mexican restaurant was closed to be refurbished.

Never ordered room service.

Let's talk about the SPA!!!! Wow, what a great spa. I would highly recommend taking advantage of it. They really need to market it better. I had a WONDERFUL relaxing massage with Jessica.

The entertainment shows that we seen were okay.

Lastly, I feel like I have to mention this. After you register you meet with someone from Guest Services to go over your all inclusive package. They ask you if you want to go see a sister hotel (90 minute tour - vacation club) and you get a free gift. We passed on the offer. During the week we kept getting asked if we were ready to do it and we kept saying no BUT I started to feel bad and told my husband this is how they make there living...what's 90 minutes of our time. DO NOT DO IT!!!!! We spent 2 hours there and went through 4 sales people - VERY HIGH PRESSURE. They even had the developer come speak with us. DON'T DO IT. I spent the rest of the day making sure my husband got drunk.

I am going to end this review how I started it...Vacation is what you make of it!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 25, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $406 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Great Parnassus Resort and Spa Also Known As

  • Great Parnassus
  • Great Parnassus Resort
  • Great Parnassus Cancun
  • Great Parnassus Resort Spa
  • Great Parnassus Resort & Spa
  • Great Parnassus Resort Cancun
  • Great Parnassus Hotel
  • Great Parnassus Resort Spa Cancun
  • Parnassus Cancun
Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico