I was also a little concerned after reading some of the reviews, but honestly, my family and I had a wonderful time. We hardly even left the resort. We ate and enjoyed most of the resturants (the French one was closed). The Magnus buffet is a good choice for breakfast/lunch because it's quick and has a lot variety (kids loved that). The pool side service was awesome...bring a few extra bucks to tip the waitresses and you'll never have to ask for any drinks...Housekeeping was also very good. We had Louis, and he always did a great job...again, give a few dollars a day, and you'll get service that's above and beyond (all the sheets changed daily, bathroom spotless...he would even arrange the girls' stuffed animals on their bunk beds...the girls really thought that was cool) Participate in the pool activities, the entertainment staff (Carlos, Eddie, Johnny and so many others) make it sooo much fun!! There is also a Kids Club. My girls really only went once/twice for an hour or two. They enjoyed doing the crafts, but other than that, they found it boring...
TIPS: Go see the Elvis show on Monday nights...the entertainment staff puts it on and it's a great show...Skip the mercado...the merchants there are WAY to PUSHY!! Instead...use your 10% off "Gold Card" (from guest sevices) and find all the same items (at usually the same or better prices) at the Galleria or the Arts and Craft shop...Le Creperie...the kids (and parents) LOVED it!!! Don't miss it...Ruinas Del Rey (Mayan archeological site...down the road past the Hilton, on the opposite side approx 15-20 minute walk) only costs about $3/person and $20 for your own personal tour guide (we had Carlos, he was a walking book of Mayan information, he was wonderful)...This tour was really interesting and we didn't have to give up an entire day going to Tulum or Chichen Itza...the beach at Great Parnassus is rocky (more like large flat boulders) but about 500 steps over at the Hilton's beach, it's much better. I actually enjoyed sitting on the rocks, it was very relaxing, and you don't get totally covered with sand!!! Interested in swimming with the Dolphins??? We booked Dolphin Discovery on Isla Mujeres (book online before you go, it's cheaper). The kids LOVED it...we were booked for the 3:30 session, we got there early (approx 3hours) and were able to snorkle also ($11/person) Not for the little ones though...there is a very nice pool there so the little ones were kept busy while my husband and older son snorkled. No need to bring towels either...towels are available for a deposit which is returned to you when you return the towel. WARNING: if you book the last dolphin swim of the day at 3:30, you will have to wait for the 5:30 ferry, which isn't so bad, but they will PACK you onto the ferry like sardines!! It made me VERY nervous...WAY too many people on the ferry, but you have NO other choice if you want to get back to Cancun. So beware, get to the ferry ASAP at the end of the day, otherwise you'll be stuck standing the entire trip back (approx 45 mins), along with about 100 other people.
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