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Mayan Aqua Dive: Traveler Reviews


TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: #3 of 93 attractions in Cancun
Show Attraction DetailsHide Attraction Details
Attraction type: Educational site, Tour
Address: Plaza Nautilus, local 32 | Blvd. Kukulkan Km. 3.5, Cancun 77500, Mexico
Tel: 998 2824255

Reviews you can trust

[ Date ] [ Rating ]
Greatest Dive Experience EVER!

Mayan Aqua Dive

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5 of 5 stars
scubabarbie   1 contribution
Toronto
Apr 29, 2009

I recently returned from completing a 2-month Divemaster internship at MAD! The experience was a once in a life time! I am so thrilled and satisfied that I chose to do this certification with these guys. The entire MAD team including my instructor Ben Mooney, and my fellow divemasters Jorge and Dennisse made this experience not only the most fun diving experience I have ever had, but they also created an environment in which was so conductive to learning and gaining the experience I needed! Unlike most shops, this shop is organized, efficient, runs on time yet laid back and most importantly fun!! As a single traveler heading to Mexico not knowing what to expect, Ben’s prompt email responses eased my concerns and once there blew my expectations out of the water! If you are looking for a professional, FUN shop with the most amazing staff ever I highly recommend MAD! I am already planning my next dive trip with them!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Diver for life thanks to M.A.D.

Mayan Aqua Dive

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5 of 5 stars
QQflyboy   1 contribution
QQflyboy
Apr 26, 2009

I just returned from a week long vacation in Cancun with my wife and friends. Our friends, both certified divers, had set up plans for us to dive with Mayan Aqua Dive on our third day. I had never dived before and was instantly hooked. The team at Mayan Aqua Dive took great care to make me feel comfortable with the equipment both in the pool and in the ocean. After my 30 foot reef dive I was instantly hooked and arranged for certification beginning the next day. In the end, I did five dives in three days with M.A.D., and thanks to great help and instruction from Ben, Denise and Sarah, I am now a PADI certified diver.

The price was right, the experience phenomenal and service impeccable. It was an amazing time, one that's made me a diver for life!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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unreliable

Mayan Aqua Dive

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1 of 5 stars
kmd1130   1 contribution
pennsylvania
Apr 15, 2009
0/1 found this review helpful

We contacted Ben at Mayan Aqua Dive back in Feb. to inquire about diving during the Easter break and made contact again with him 3 days before our trip in April. We booked our dive for the day after we arrived in Cancun so that if we liked it, we would have the opportunity to go again during our 4 days there. He confirmed that he would take us out and would pick us up at the hotel at 11:15 a.m. but to call him at 8:30 just to make sure the time would be okay. We called him that morning promptly at 8:30 only to be told he booked someone else in our place for that day. Never a phone call from him to let us know that he was bumping us. He told us he would take us the next day. Friday, we called again just to confirm our pick up time and was told that because of the wind, he could not take us that day. Again, no phone call from him. At this point, we were frustrated with his lack of communication with us - he had the name of our hotel, our name,and a number to call us but never did. We finally did get to dive with another organization but only once during the 4 days. The kids loved it and really had thier hearts set on going again on the trip. Unfortunately, we had no time left on our vacation.
I was extremely disappointed with the service we got from Ben and his crew. We tried our best to confirm up our plans with him before arriving in Cancun. Be careful!!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Mayan Aqua Dive went above and beyond, well above my expectations.

Mayan Aqua Dive

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5 of 5 stars
buckynbecky   2 contributions
Battle Creek, Michigan
Apr 7, 2009

I needed to find a dive shop that could fulfill my open water certification needs. Well, I found it and a whole lot more. I started emailing with Ben about 1 1/2 months prior to my trip to Cancun. He was always very helpful and prompt in his emails. At first meeting Ben makes you feel like you are an old friend, he is a great people person. All of my dives went great and they really did go above and beyond to help me get certified. Thanks Ben, you have made this part of my journey unforgettable!! All I can say is that Ben and his team are incredible!! Like the picture shows, Ben with 2 thumbs up. That is exactly the way I feel about Mayan Aqua Dive!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Very good Dive

Mayan Aqua Dive

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5 of 5 stars
Santimd   6 contributions
Pittsburgh
Mar 30, 2009

My wife and I are recreational diver and have dove all over the world. We recently went to Cancun and used Mayan Aqua Dive for both reef dives and Cenotes dive.
On both experience we have nothing but praise to their professional approach and ability to accommodate our needs.
My wife was somewhat apprehensive at Cenotes but the staff and their preparation put her at ease and made that new dive experience a great memory for the two of us.
I would recommend them highly
Ben is a excellent dive master and his staff is well trained and very good to dive with

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Mayan Aqua Dive Address

Plaza Nautilus, local 32 | Blvd. Kukulkan Km. 3.5, Cancun 77500, Mexico Tel: 998 2824255