Stayed here from the 18th of February to the 25th. Arrived at 9:30am and needless to say room was not available until after 3pm. Staff at front desk don't speak english very well and don't explain anything to you. We had the 'black bracelets' which were supposed to give you access to more on the resort than the 'purple bracelets' but who knows. The 'purple bracelets' seemed to have the run of the place.
Rooms: quite large , bathroom with two sinks, but very cold and damp with no fan. when you took a shower the humidity stayed in the room all day. Housekeeping was good, although they never showed up the second day. Bar fridge was always stocked.
Food: The buffet restaurant was ok the first few days but after that...YUK Only ate at the Mediterranean a la carte restaurant other than the buffet and quite frankly I think they cart the food from the buffet . Nothing mediterranean about it. We ate out along the strip just to get some variety.
Staff: Not so friendly anywhere. Look miserable and sick of tourists. If you don't tip you get no service and they seem to have a secret code to know who tips and who doesn't. They let each other know. It's a catch-22. Lousy service=no tip No tip=Lousier service.
Beach was beautiful, but you couldn't get a beach chair unless you got up at 5am. Found out at the end that if you tip an employee they'll reserve a chair for you, but whatever. Sat in the dirt most of the time. Again chairs were taken up by 'purple bracelets'.
It's a pretty dead resort all in all. Not much happening. Unless you take tours you'll be bored to death.
Would I go back: No way
Nobody anywhere does anything without a tip, but it's MEXICO..

Me and my boyfriend stayed at the grand oasis viva beach last may... and it was a great time.
The rooms have equipped with flat screen tvs and double sinks in the bathroom with marble counters. The down size of the room is no balcony unless you stay in the oasis viva beach but the rooms are as nice. The oasis viva beach adn the grand oasis viva beach are attatched liek most other oasis properties just in the grand there is a steak house which can only be used if you are staying on they grand property.

The food was alright.. its not a huge resort so it only had 2 restaurants and one buffet.. the breakfasts were pretty standard every morning with an omlette station etc.. but lunch and dinner could use some work.. we only stayed for a week and by the end of the week we were sick of the food..

The ocean and pool activity was great there was always something to do and the beach was amazing you walk out so far and it still only be up to you waist. The weather was extremely hot and sunny everyday.. i like the heat so it wasnt bad for me but if you cant take the heat going in may would not be the best month maybe closer to Feb or March.

The nightlife was INSANE in cancun.. kinda like vegas cept not so glam.. the best club by far was coco bongos a great night for any age!!! We also went to the city, senior frogs. The night clubs dont really start getting busy until 10pm or later so your best bet is to find a bartendar in the resort and stick with him our favorite was Octavio! he got us pretty hammered every night before we went out.!! There is tons of young partiers in cancun so its never hard meeting people to go out with me and my bf made friends with 2 girls that were staying in our resort and joined them most nights on town.

We only did one excursion we took the pirate ship dinner.. it was very entertaining and great fuN! you get a steak and lobster dinner and tons of entertainment the whole night. I highley recomend it any age group!

All in all it was a really good vacation and would recomend it to young singles wanting to go and out party cuz its in a great location or anyone who loves to lounge on the beach all day!

Just returned from 5 days at the Grand Oasis Viva Beach. Really loved the location of the hotel. It had a beautiful beach and the rooms were clean. There weren't too many families with young children. There were also not too many "spring breakers". Not too much of a party atmosphere. As a group of 30-somethings, it was just what we were looking for.
The only complaint is that the food was just so-so. We were able to eat in all of the restaurants because we were in the "Grand" part of the hotel. Probably the best meal we had was in the Steak House, which is the extra restaurant we got with the more expensive plan. The breakfasts, were great! However, don't expect to get a decent dessert. Every one we tried the whole vacation was bland and not very sweet.

My husband and I were looking for a relaxing, romantic getaway. We had our hearts set on Mayan Riviera but were talked into Cancun last minute....do we ever wish we had not listened!!! We selected Grand Oasis Viva Beach based on the promo material quoting it as a 167 room hotel that is relaxing....The hotel is more like 700 rooms with amenities for a 167 room hotel. Although the rooms were clean they were nothing special. It was the loudest hotel we had ever stayed at. If you didn't get a lounge chair by 9am you were out of luck for the entire day. Kids EVERYWHERE. The party by the pool (where our room faced) usually lasted until 4am. Definitely NOT relaxing. The most upsetting aspect was the lies on the website describing this laid back, upscale hotel. I felt like we were in some bad Springbreak movie....EXTREMELY disappointing!